1st Kia of Simi Valley

First Kia in Simi Valley provided outstanding service & support throughout our 2023 Sportage buying experience. Noah was our thoughtful guide in all of the ways that everyone appreciates when it’s time support throughout our 2023 Sportage buying experience. Noah was our thoughtful guide in all of the ways that everyone appreciates when it’s time to get a car. Really helpful without any of that pushy sales thing, taking care to understand our needs, and making himself available through the entire process. Very well informed on all of the details of the cars, and a lot of other subjects too! Johnny, the manager, was great in doing whatever he could to make the deal work for us. In this particular period of car sales, where inventory is incredibly limited and availability is loaded with unknowns, it’s extra difficult at both ends, dealer and buyer – to have it all work out in a way that’s beneficial to both parties. First Kia of Simi, Noah, and Johnny – along with Henry in finance and Juan in sales made that happen. Thanks! More

From February through May of 2020 they refused to perform an engine fire safety recall on my car; they kept blaming "server issues". When my engine began making noise last month I asked about coverage for th an engine fire safety recall on my car; they kept blaming "server issues". When my engine began making noise last month I asked about coverage for the work performed and they lied to me- they said there was none at all. I found the recall notice with the correct terms and brought it in, their service rep Sang refused to even look at it. When I persisted, service manager Greg got involved and his contribution was hostility. He lectured about the length of his workday and the number of appointments they had. He called me a child and then refused to give his own name. Collectively their entire service department prioritized their own convenience over the safety issues their own work failed to resolve. More

Sang and Greg went above the call of duty to help me with a contact issue. They spent an extra hour making calls and working with vendors to resolve the issue. a contact issue. They spent an extra hour making calls and working with vendors to resolve the issue. More

I've been bringing my car here for a few years now and have always had great service. My last visit here was quicker than expected which meant that I could go on with the rest of my day! have always had great service. My last visit here was quicker than expected which meant that I could go on with the rest of my day! More

Taylor took care of everything, he was great, my daughter lives there in Ca and I retired in Colorado, he kept me updated and touched base with me frequently lives there in Ca and I retired in Colorado, he kept me updated and touched base with me frequently More

Phenomenal service from justin,Noah,juan,johnny,Henry u should definitely come to buy a car here they push for the best deal possible. U feel welcome and they take care of your needs. should definitely come to buy a car here they push for the best deal possible. U feel welcome and they take care of your needs. More

Jessie was easy to deal with, no pressure, represented us well to management, helped to "seal the deal", and made sure that we understood most of the features of our new car. Great guy. well to management, helped to "seal the deal", and made sure that we understood most of the features of our new car. Great guy. More

Taylor was awesome! He kept me in the loop. And my car was ready when he said it would be. This is my family’s 8th Kia. was ready when he said it would be. This is my family’s 8th Kia. More