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1st Honda of Simi Valley - Service Center
Simi Valley, CA
67 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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67 Reviews of 1st Honda of Simi Valley - Service Center
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May 07, 2021
Broke the release handle on my honda pilot and they won't take responsibility. Asking me $400 for something they broke. Will file a complain with honda. take responsibility. Asking me $400 for something they broke. Will file a complain with honda. More
by Gilbert
Employees Worked With
March 15, 2021
First Honda was great! We were excited to keep our business in Simi Valley and we are beyond thrilled with our new Pilot! We ended up being able to upgrade our car thanks to First Honda! business in Simi Valley and we are beyond thrilled with our new Pilot! We ended up being able to upgrade our car thanks to First Honda! More
by Jaclyn.jsquared
Employees Worked With
February 13, 2021
Awesome service. Mechanic was amazing! Great asset to your dealership! Friendly and customer dedicated! Highly recommend! Thanks again for the great customer care and follow-up. It has been truly excep your dealership! Friendly and customer dedicated! Highly recommend! Thanks again for the great customer care and follow-up. It has been truly exceptional!! More
by ncvtec
Employees Worked With
Flanagan, John
December 27, 2020
This has been my go-to spot for service and repair on my Honda - for over a decade. Full credit to the experienced techs and service members. Honda - for over a decade. Full credit to the experienced techs and service members. More
by Axl
May 31, 2020
Johann David was friendly and accommodating. He was attentive in a very busy showroom. A salesman with a great personality. Would definitely recommend him to friends and family. attentive in a very busy showroom. A salesman with a great personality. Would definitely recommend him to friends and family. More
by Josiemgardiol
Employees Worked With
May 07, 2020
Quick repair even without the part needed. I had a problem with my car (specifically the driver's door window track broke and the window would not rise. I contacted my service rep at the end of I had a problem with my car (specifically the driver's door window track broke and the window would not rise. I contacted my service rep at the end of the work day, and had an appointment the following morning. They had to fetch a part from another dealer to fix the problem, and I had to wait so I could get to my office that morning. I was told the cost and time, and they were both a bit less than the estimates. More
by Michael57
Employees Worked With
Brad Sullivan
March 11, 2020
I am very happy with the service department at the dealership. I trust them to provide the services my car needs. They do not try and push other services I don’t need just to make an extra buck, like dealership. I trust them to provide the services my car needs. They do not try and push other services I don’t need just to make an extra buck, like other service places do. Excellent experience! More
by salbergl
Employees Worked With
Allen Rostamo
February 13, 2020
I live out of town and had unexpected car trouble. I was towed to 1st street Honda where I was met by Mitchell Luckey. He patiently listen to the problem, helped me get a rental car and promptly got back t towed to 1st street Honda where I was met by Mitchell Luckey. He patiently listen to the problem, helped me get a rental car and promptly got back to me with an estimate. My car was ready hours before expected and at a little less than the estimate. I had great service...courteous, timely, & fair! Thank you Mitchell! More
by D.Snyder
Employees Worked With
Mitchell Luckey
February 08, 2020
Love the service department of this dealership! Fast, friendly and professional service from the moment I pulled up in my car. Also, the waiting room was very nice and I appreciated getting updates Fast, friendly and professional service from the moment I pulled up in my car. Also, the waiting room was very nice and I appreciated getting updates from my service representative while I waited. More
by kimberly
Employees Worked With
Allen Rostamo
February 03, 2020
First Honda Services #1 I have been coming to First Honda since 2015. Brad is usually the member I work with and he is great. I have worked with others and let me tell you. I have been coming to First Honda since 2015. Brad is usually the member I work with and he is great. I have worked with others and let me tell you.....The entire staff in the Service Center are ready to help and answer questions. Work is done properly and in a timely matter. We now have three Honda vehicles in our family and glad there is a dealership / service right here at home in Simi Valley. More
by tony
