1st Choice Autos

I am 2 hours away and inquired online about a truck I saw on the website. The salesman had no problem calling me multiple times that day, we went ahead with getting me approved and I was going to come look a on the website. The salesman had no problem calling me multiple times that day, we went ahead with getting me approved and I was going to come look at the truck that weekend. Saturday morning comes around and the salesman calls me to tell me that the truck is now in the shop having a timing chain put on. If I pay a $500 deposit they will hold the truck for me once it comes back from the mechanic. Multiple calls to the salesman go completely unanswered the following week, when he finally does answer he informs me someone else sold the truck that I had the deposit on. (Here we are 4 weeks later and the truck is still on the website for $4000 more). He then proceeds to tell me that they just got a truck in that is an even nicer truck and they will let me have it for the exact same price and that my $500 will hold it. I ask for pictures, and for people that know trucks I was looking at an f150 xlt and was now being offered an f150 roush. For the same price? I asked this multiple times and was told yes all they needed to do was put a windshield in and the truck would be ready for me. Well many days worth of phone calls to my salesman go unanswered when finally I had enough and call the dealership and ask for a manager, only to be told the truck can not be sold to me because it has a motor that can not be fixed, and they would find me another truck. I waited 3 days with no calls before I finally demanded my $500 back. I did not mention anyone's name directly because I do not think it was just my salesman from the vibes I got with the manager this entire place is crooked. I bought another truck at another dealership not far from this one I called on a Friday made arrangements and Saturday i had the truck at home, that's how it should work. More

My Experience Was Awesome And Wonderful. John My Salesman Was Great, Very Helpful And Went Above And Beyond To Help Me Out With The Sale And Making Sure I Got The Truck I Wanted. I'd Give Hi John My Salesman Was Great, Very Helpful And Went Above And Beyond To Help Me Out With The Sale And Making Sure I Got The Truck I Wanted. I'd Give Him And First Choice Auto LLC. A 10⭐ Review Of I Could. Thanks John For You Diligent Work And For Going Above And Beyond To Help Get Me In The Truck I Wanted. More

Dealers failed to listen to customer. Dealers continued to invite customer to dealership without actually have vehicle on lot. Dealers continued to invite customer to dealership without actually have vehicle on lot. More

They never contacted me , so frustrating. I’ll not recommend . I don’t know why , and I’ll never gonna try again I’ll not recommend . I don’t know why , and I’ll never gonna try again More

I had a good experience with a knowledgeable, helpful young lady who was polite and professional! young lady who was polite and professional! More

The salesperson didn't answer clearly, I asked about the car's history report and accident report, and just sent a link to the store, which I couldn't find at all. When I asked about the purchase process f car's history report and accident report, and just sent a link to the store, which I couldn't find at all. When I asked about the purchase process from out of state, I didn’t get a clear answer. More

Great people there. I didn't make a deal with them, but they where very nice. I didn't make a deal with them, but they where very nice. More

They promise me to save the car if I paid a 500 dollar deposit. They did not honor their side of the deal. They sold the care before I could get there. deposit. They did not honor their side of the deal. They sold the care before I could get there. More

Gabi was great! She stayed after closing to let us view the car and test drive it. We had a great buying experience with them! She stayed after closing to let us view the car and test drive it. We had a great buying experience with them! More

People were nice but the car was so beyond driveable. The spare didn't have any rubber, there were cracks under the body near tires someone had spray-painted. Inspector said you couldn't pay him to put his f spare didn't have any rubber, there were cracks under the body near tires someone had spray-painted. Inspector said you couldn't pay him to put his family or friends in that car. Honestly were not sure how the Carfax is clean on this because there's no way anyone should buy or drive this car. When test-driving it, didn't even feel safe so turned around right away. Deal seemed too good to be true, and it was. More