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112 Mitsubishi - Service Center

Medford, NY

4.4
95 Reviews
Call Service Center (631) 203-8748

95 Reviews of 112 Mitsubishi - Service Center

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June 16, 2023

Everything was taken care of as promised. We were kept informed of the progress and promptly called when the work was done. More

by jasonswinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 24, 2023 -

112 Mitsubishi responded

Dear Jason Winton We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

June 14, 2023

I have the same problem with my car, they didn’t mix the problem. They didn’t know me if my car was ready to pick it up. Bad service. More

by patoml21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jun 24, 2023 -

112 Mitsubishi responded

"Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. [provide dealer email] We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around." My email is akitzen@112mitsubishi.com Thanks Andy Kitzen General Manager

June 11, 2023

I have not have good experience, it took them 3 moth to repair my 2020 PHV Outlander.they told me that they did not have the proper tool to replace the battery cantact switch. Then my Radio need it to be r More

by JLROSALES007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Auto shop the partment
Report | Print
Jun 12, 2023 -

112 Mitsubishi responded

I am so very sorry to hear about your unsatisfactory experience here at 112 Mitsubishi located in Medford Long Island NY We have noted that you are unsatisfied and will keep this on record If you would like to send me a confidential email at akitzen@112mitsubishi.com or Sales@112mitsubishi.com or call me here at 631 490 4999 I would love the opportunity to make you completely satisfied Thanks Andy Kitzen General Manager

June 10, 2023

Kim is always pleasant and professional bringing my car for service iOS alway a great experience More

by MARIAFENTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaspar Desimone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Jun 10, 2023 -

112 Mitsubishi responded

Dear Maria We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990 Spanish Happy customer

June 07, 2023

Tom and Kim are very friendly and professional. They listen to your concerns and know how to resolve your problem. More

by STAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Kim
Report | Print
Jun 07, 2023 -

112 Mitsubishi responded

Dear Stan7 We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

Jun 07, 2023 -

STAN7 responded

I always felt you have a great service department

May 29, 2023

Was in and out in one hr. . Part was ordered, hopefully it will be in and repaired on the First of June.Tom ( young man) was my service rep, he was very polite, knowledgeable a More

by JMCAMARO67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Kim service dept.
Report | Print
May 29, 2023 -

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

May 27, 2023

Experience was great all around. Got an appointment within days, staff was friendly & informative, dealership was spotless More

by MNM425
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
May 27, 2023 -

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

May 24, 2023

They give bad service. I bought a new car but the rear lights gave it to me Damaged until now I haven't done anything to fix it. I don't recommend anyone to buy vehicles th More

by LEOAGUILAR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nn
Report | Print
May 18, 2023

Everyone is good there and love the new remodel. Great service every time I go there. Highly recommend them More

by RCHPDTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
May 12, 2023

Vehicle had a problem that was difficult to diagnose and they worked diligently to figure out the issue. More

by ONSIGHTOPTICIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIm
Report | Print
May 13, 2023 -

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

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