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112 Mitsubishi - Service Center

Medford, NY

4.4
95 Reviews
Call Service Center (631) 203-8748

95 Reviews of 112 Mitsubishi - Service Center

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November 09, 2023

Great customer relations, good service pleasant people who do care about the customer. Clean place More

by SOSHURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Groody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2023

Service dept is a pleasure to deal with. Honest and forward. I’ve never had an issue with them. More

by NYTACKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Cerniglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaspar Desimone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hertlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Deida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart mandaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Carlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Castelli, Mario Datillo
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October 19, 2023

I had a 9 AM appointment and my car was taken in to be serviced at 9:50. I did not leave the dealership until 11:15. Customers came in after me and left before me. I have no problem with the service done More

by DLRUSPET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The associate that did the work on my SUV
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Oct 21, 2023 -

112 Mitsubishi responded

I am so very sorry to hear about your unsatisfactory experience here at 112 Mitsubishi located in Medford Long Island NY We have noted that you are unsatisfied and will keep this on record If you would like to send me a confidential email at akitzen@112mitsubishi.com or Sales@112mitsubishi.com or call me here at 631 490 4999 I would love the opportunity to make you completely satisfied Thanks Andy Kitzen General Manager

October 16, 2023

Mitsubishi dealership is the best that I’ve ever seen. Every time I go there they take care of me properly and I’m not sitting there for hours on end this mess your DC dealers have very good prices on the More

by DEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Groody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

112 Mitsubishi responded

Dear DEME We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

October 14, 2023

spent an hour and a half for a oil change and filter,I think this was too long flor a simple service More

by MATT915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Groody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2023 -

112 Mitsubishi responded

I am sorry to hear that you were unhappy with the time the service took. I will speak to the folks in service to ask them to make sure they get you in quicker and or do the work faster. Please see me for a complimentary gift card for your patients Thanks Andy Kitzen Dear Matt915 We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

September 10, 2023

Jerome gave me a good deal and got me free service whereas it would have been an extra cost More

by RMB69540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome
Report | Print
Sep 20, 2023 -

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

September 02, 2023

Experience was very positive. Car was taken in on time. Service desk was professional. Car was finished promptly More

by Vic11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 02, 2023 -

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

September 01, 2023

Kim was awesome as usual! She’s the best! Friendly & polite. You never have to worry about anything. Always takes good care of everything. She’s an asset to the company. Alway More

by SSCHAUDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim W. In service
Report | Print
Sep 01, 2023 -

112 Mitsubishi responded

Dear S Schaudel We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

August 30, 2023

Everything went smoothly, with the exception of them leaving my car unlocked. Definitely was not happy about that. More

by MSEPULV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome
Report | Print
Sep 01, 2023 -

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

August 25, 2023

KIM IS AWSOME IN ASSISTING FOR SERVICE AND SCHEDULING APPOINTMENTS SHE IS ALWAYS ATTENTIVE AND GREATS YOU BY NAME. More

by BCOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIM
Report | Print
Sep 01, 2023 -

112 Mitsubishi responded

Dear BCotto We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

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