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#1 Cochran Subaru Butler County

Renfrew, PA

2.5
82 Reviews

861 PA-68

Renfrew, PA

16053

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Showing 82 reviews

July 20, 2018

Great experience! Jesse was incredibly helpful. I haven't bought a new car in 21 years. He let me take my time and answered all my questions (and I had a lot!). He mad More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patriick Wellner in finance. , Jesse Willetts
July 16, 2018

Subaru Crosstrek Purchase My wife and I had an excellent experience at this dealership. The sales team consisting of Erik Emanuele and Michael McGlumphy were knowledgeable, con More

by Blaise28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McGlumphy, Erik Emanuele
July 15, 2018

Finally car buying made enjoyable I dread going to car dealerships and buying cars. I feel it's the worse experience ever in the world of purchasing. That being said my trip to #1 Co More

by PSU4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Sunseri
April 26, 2018

Does not honor extended warranty for extensive oil use This Subaru dealer does not honor the extended warranty on the excessive oil use. Burning 2 qrts of oil in 5000 miles is not normal or ok. More

by Lin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Rizzitano, Oscar Naranjo
May 11, 2018 -

#1 Cochran Subaru Butler County responded

We're sorry to hear about your experience. However, your vehicle passed the given oil consumption test. We are also aware that you were asked not to return, due to your inappropriate response to the results in our showroom.

April 26, 2018

Pleasant experience. Much was done via email before coming in to dealership. Vehicle was brought up for test drive. Salesman very complete in his knowledge of the car and More

by peg1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Smithbauer
April 16, 2018

Extraordinary Customer Service from Erik Emanuele Erik Emanuele was friendly, not pushy and transparent with information. Erik was exceedingly knowledgeable and answered all our questions thoroughly. More

by Lolly & Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny, Erik Emanuele
March 24, 2018

Sales vist for new car Aidan was very energetic, good level of enthusiasm and very good at representing his product, Subaru. Made the experience very enjoyable. Mike was v More

by Jeffrenwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Rizzitano, Aidan Murphy
December 22, 2017

After the sale Everybody nice until we bought the vehicle. After 10 days, my insurance was not issued on my new Crosstrek, the dealership said they were required to More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse
October 03, 2017

#1 Sales & Service at Cochran Subaru of Butler We tried them out for svc when they bought out Kerven in Butler. Never liked Kerven, drove to Wexford instead to buy and get svc. Thanking our lucky s More

by roundabout50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Auth, John Tofil, Marshall Stitt, Mark Foster, Matthew Bell, Brian Bolt
April 20, 2017

Excellent Overall Experience Buying Our New Car! We purchased our new vehicle from Erik and he did an excellent job helping us find the best car to suit our needs and budget. We will be back again w More

by Matt S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Emanuele
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