
#1 Cochran Subaru Butler County
Renfrew, PA
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Pleasant experience. Much was done via email before coming in to dealership. Vehicle was brought up for test drive. Salesman very complete in his knowledge of the car and Much was done via email before coming in to dealership. Vehicle was brought up for test drive. Salesman very complete in his knowledge of the car and it's features and he demonstrated many on the test drive. Deal was struck, paperwork done efficiently and we were on our was way with the new car. More
Extraordinary Customer Service from Erik Emanuele Erik Emanuele was friendly, not pushy and transparent with information. Erik was exceedingly knowledgeable and answered all our questions thoroughly. Erik Emanuele was friendly, not pushy and transparent with information. Erik was exceedingly knowledgeable and answered all our questions thoroughly. During our test drive Erik allowed us to put the 2018 Subaru Forrester through its paces and didn't just restrict us to "just around the block". Erik was accomodating, professional, kind, trustworthy and treated us with dignity, respect and positivity. Thank you Erik for giving us the opportunity to obtain us our forever car. We love our "Subbie"! We will definitely visit the new location for our first maintance check. Well we will certainly recommend #1 Cochran Butler Subaru to all our friends, family and acquaintances. More
Sales vist for new car Aidan was very energetic, good level of enthusiasm and very good at representing his product, Subaru. Made the experience very enjoyable. Mike was v Aidan was very energetic, good level of enthusiasm and very good at representing his product, Subaru. Made the experience very enjoyable. Mike was very helpful. This seems to be a very professional group of people. More
After the sale Everybody nice until we bought the vehicle. After 10 days, my insurance was not issued on my new Crosstrek, the dealership said they were required to Everybody nice until we bought the vehicle. After 10 days, my insurance was not issued on my new Crosstrek, the dealership said they were required to do the transfer for finance reasons. I left voicemails and wrote emails, never got a reply. I eventually did it myself to make sure i had insurance. I can't help but feel now that i bought the car they have no time for me. More
#1 Sales & Service at Cochran Subaru of Butler We tried them out for svc when they bought out Kerven in Butler. Never liked Kerven, drove to Wexford instead to buy and get svc. Thanking our lucky s We tried them out for svc when they bought out Kerven in Butler. Never liked Kerven, drove to Wexford instead to buy and get svc. Thanking our lucky stars for Cochran! They serviced our 2010 Outback with such care and integrity that we traded it in on a 2016 Forester through them. Bruce Auth, our salesman, was so low pressure and yet so helpful at the same time. He treated us with patience and respect and we look forward to seeing him when we come in for routine service. John Tofil, the Service Mgr, has always done no less than "Above and Beyond" to ensure that our vehicles are in top condition and that we are completely satisfied and happy. We can call, or stop in, to ask questions and never made to feel like a bother. If they can't help they will put you on the right path to help. It's so nice to have a local dealership that we trust. We are, absolutely, completely, satisfied and happy. More
Excellent Overall Experience Buying Our New Car! We purchased our new vehicle from Erik and he did an excellent job helping us find the best car to suit our needs and budget. We will be back again w We purchased our new vehicle from Erik and he did an excellent job helping us find the best car to suit our needs and budget. We will be back again when we are ready for our next new car purchase! More
Excellent Service, Very Friendly! My wife and I recently financed a used Subaru. Everyone at the dealership was very polite and courteous. They worked with us to find the perfect vehic My wife and I recently financed a used Subaru. Everyone at the dealership was very polite and courteous. They worked with us to find the perfect vehicle and also the best financing available to us. I would definitely recommend #1 Cochran More
Bought 2 cars...would definitely buy more! Walked into Cochran looking for a used Legacy, Erik met up with my wife and I. From the beginning i could tell he was not going to be a pushy car sale Walked into Cochran looking for a used Legacy, Erik met up with my wife and I. From the beginning i could tell he was not going to be a pushy car salesman. He dealt with all of my ramblings and internet research questions with optimizing and truthfulness. Long story short, he worked with me on the Legacy, but since he was so great we actually bought a Forester with it! I am set for new cars for a while, but i will definitely recommend Erik to all of my friends and family. More
Very Patient and Accommodating Tim was incredibly helpful during the entire transaction of my 2012 Subaru Forester. It was my first car purchase and he answered all questions and r Tim was incredibly helpful during the entire transaction of my 2012 Subaru Forester. It was my first car purchase and he answered all questions and remained very patient with both my boyfriend and father asking multiple questions. I would highly recommend buying a car form Tim, especially if you are looking for someone honest and helpful. I especially appreciated how after driving the car, he said he would give us alone time where we could all talk without him being there. It made me feel more relaxed that he was not overly eager to sell, but rather prioritized my happiness with the car and feeling good about a purchase. More
Excellent customer experience I never write reviews but I must this time acknowledge Cochran Subaru Butler, PA . I would recommend this dealership to my family and friends. From my I never write reviews but I must this time acknowledge Cochran Subaru Butler, PA . I would recommend this dealership to my family and friends. From my Sales Associate, Jesse Willetts to the Finance & Insurance Business Manager, Susan Gessler I felt from the time I entered the door I was a valued customer. They were knowledgeable, professional and prepared. I am very pleased with my new 1017 Subaru Legacy. Thank you. More