#1 Cochran Nissan Boardman

Just helped my sister in law lease a car at Boardman Nissan. Never in my 68 years and buying 60+ cars have I ever meet a staff like this. Rich Slifer and Andrew Gibbs are phenomenal. Nuff said. Nissan. Never in my 68 years and buying 60+ cars have I ever meet a staff like this. Rich Slifer and Andrew Gibbs are phenomenal. Nuff said. More

Excellent service from Boardman Nissan. The salesman and finance manger worked very hard to get my payment where I needed it to be. They are very knowledgeable and I would definitely recommend them. Rex fou finance manger worked very hard to get my payment where I needed it to be. They are very knowledgeable and I would definitely recommend them. Rex found me the perfect truck. More

Excellent Service The service I received was excellent. We truly appreciated working with Wesley. He was very knowledgeable as well as informative, and most of all NOT The service I received was excellent. We truly appreciated working with Wesley. He was very knowledgeable as well as informative, and most of all NOT PUSHY. I will refer Wesley to anyone looking for a vehicle.... More

Easy as Pie! Very easy car purchase! I got exactly what I was looking for! James was our salesman and did a great job! He was always very pleasant and patient! Very easy car purchase! I got exactly what I was looking for! James was our salesman and did a great job! He was always very pleasant and patient! Levi was very personable as well! More

No hassle car purchase Very easy car purchase. Rex helped us make sure we got the car we needed with the options we wanted. No hassles or feeling like we were being misled. Very easy car purchase. Rex helped us make sure we got the car we needed with the options we wanted. No hassles or feeling like we were being misled. All paperwork was done in a very timely matter and they even took the time to introduce us to the service center. More

Great place all around I got a car off salesman Levi and that was great experience. Then I ended up having a flat tire oneday from a nail and saw my tire was dry rotted and I got a car off salesman Levi and that was great experience. Then I ended up having a flat tire oneday from a nail and saw my tire was dry rotted and they covered everything and very quickly. Very great place and friendly too. Highly recommend boardman nissan. More

Nice and very helpful salesman and other staff members Demetrius was the salesman when my husband and I came into Boardman Nissan. He was very nice and helpful. Also the car needed a front license plate br Demetrius was the salesman when my husband and I came into Boardman Nissan. He was very nice and helpful. Also the car needed a front license plate bracket that was not noticed until I purchased plates.I talked to a man named Shaun and he took care of it for me. Our experience there has been great. More

Great experience This was our second time leasing a vehicle from Boardman Nissan. Rex, our sales memeber was so nice and informative. He was concerned about what we we This was our second time leasing a vehicle from Boardman Nissan. Rex, our sales memeber was so nice and informative. He was concerned about what we were looking for and wanted in our new car. He made the process almost too easy. The finance manager was friendly and helped us get everything settled and signed in a short amount of time. He wasn’t pushy about the upgrades to the coverage. We will definitely stick with Boardman Nissan. More

Murano Purchase We went to Toyota,Kia,and Subaru. Nissan Murano was the car for us. Dealership employees were welcoming and knowledgeable. They did not pressure us an We went to Toyota,Kia,and Subaru. Nissan Murano was the car for us. Dealership employees were welcoming and knowledgeable. They did not pressure us and were open to any and all questions. More

Terrible experience -- I am writing this letter to share my experience that I had at Boardman Nissan this past Saturday. My girlfriend had been shopping for a new vehicl I am writing this letter to share my experience that I had at Boardman Nissan this past Saturday. My girlfriend had been shopping for a new vehicle for a few weeks and we stopped at Boardman Nissan where she had a mediocre reception the week before. Despite the poor previous visit she was interested in giving Boardman Nissan a second try. Her salesperson, Wesley, was warm and inviting. He showed genuine interest in helping his customer find a vehicle. All was going well until we sat down to discuss financing. The numbers that he provided were not what she had been originally quoted and more importantly did not follow the rules of basic arithmetic. The amount for a monthly payment given to us by Wesley was about 100 dollars more than what my CAR PAYMENT CALCULATOR tool was giving me. We reviewed the price of the car, the interest rate, and the number of months and we still came up with different amounts. He sai that there were "other factors" that caused an increase of 100 dollars and required a down payment of $3000.00. We asked what the "other factors" were and he said he would get his manager. The Sales Manager, "BIG JOHN" arrived and said, “ ok what have we got here” and, “ what is it going to take to get you into your new car, sweetie?” Sweetie? Was the year suddenly 1960? I was willing to overlook his use of derogatory terms for my girlfriend and myself like "sweetie", "hun", and "bud" if we could just arrive at a mutually fair agreement. I once again reviewed the data for John. "This is the price of the car, correct?" "Yes", he said "And this is the interest rate, correct?" "Yes" , he said "And this is the number of months we are looking at for the loan, correct?" "Yes", he said again. I showed him the CAR PAYMENT CALCULATOR tool I had with the monthly payment amount and I said that his amounts were off. He smiled and said, "that doesn't matter." Doesn't matter? He again referred to his payment that was almost 100 dollars more than mine. I told him that he was incorrect and I encouraged him to share his math with me. John leaned back in his chair and with a sarcastic sneer on his face said, "What is it you are not understanding?" I was shocked. "What is it you are not understanding?" I could not believe that a SALES MANAGER at Boardman Nissan would speak to a customer like that. Is this the type of behavior that Boardman Nissan breeds into its sales culture? John was insulting, condescending, and not the least bit professional. Boardman Nissan should be ashamed that they employ such garbage. What an embarrassment to your dealership. Is this how you treat all of your customers? Are your staff members given any exposure to good customer service skills training? We abruptly got up to leave and as we stepped out the door John called out, "have a nice day, hun". The experience was one of the worst customer service nightmares I have ever witnessed. BIG JOHN was ignorant, rude, and clearly not trained for the position he holds at the dealership. How sad for Boardman Nissan that they have to resort to hiring stereotypical used car salesman to sell their vehicles. In order to help others avoid the terrible treatment that we were given I will be sharing our story via Twitter, Facebook, Google Reviews, Glassdoor, and other sites. A copy of this letter will be mailed to Nissan Corporate headquarters and the Better Business Bureau as well. I would suggest that at the next weekly "sales meeting" time should be dedicated to reviewing some basic concepts like Courtesy, Ethics, Professionalism, Character, and Integrity. Those items are sorely lacking at the establishment. Look Elsewhere for your next car. More