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#1 Cochran Nissan Boardman
Boardman, OH
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 212 reviews
October 29, 2013
I was in a car accident where my car was totaled. I went in to see Rex and explained my situation and he took car of me. my family and I ALWAYS go to Rex when coming to this dealership. He is so easy to wor in to see Rex and explained my situation and he took car of me. my family and I ALWAYS go to Rex when coming to this dealership. He is so easy to work with and I always leave there extremely satisfied and with a new car! He goes out of his way to make things happen! Not to mention he offered me refreshments multiple times, where I did not get that elsewhere. All of the employees were beyond friendly. More
by Kmopencar02
Employees Worked With
Rex , Rex Eisenbraun
October 12, 2013
I found Rex and all other employees at Boardman Nissan to be highly professional, knowledgeable and helpful. He truly listened to our expectations and concerns. He really worked to help us get the car we w be highly professional, knowledgeable and helpful. He truly listened to our expectations and concerns. He really worked to help us get the car we wanted at a price I felt comfortable with.. I am very pleased with the process of purchasing my new Altima. More
by jameskijowski
Employees Worked With
Rex Eisenbraun
September 26, 2013
We had a great experience. Everyone was very friendly and responsive. They met our needs. Donnie was a new salesperson but was very educated with product knowledge and helped us find the car we needed for ou responsive. They met our needs. Donnie was a new salesperson but was very educated with product knowledge and helped us find the car we needed for our growing family. Jason was also very friendly and knowledgable. He spent a lot of time just getting to know us as a person, rather than just as a customer. Mike who worked in the finance department was great as well. He was very knowledgable on the extended warranty and roadside assistance. More
by cassiewhit31
Employees Worked With
Jason Morgan and Donnie, Mike Sellers
September 17, 2013
I am originally from Warren Ohio. I came to the area for a funeral. My vehicle was making a strange noise. I called the Nissan Dealership located on Elm Road in Warren, Ohio. I explained my situation and a funeral. My vehicle was making a strange noise. I called the Nissan Dealership located on Elm Road in Warren, Ohio. I explained my situation and asked if they could take a look at my car. I asked if they could get me in that day since I would be leaving the next day. I explained my situation and need. They said they could not get me in. I asked if they could at least take a look. I was told no they could not! I asked if they could give me the telephone number of another local Nissan Dealership. I was told no they could not! These were the folks at Sims Nissan on Elm Road in Warren. WOW--at that moment I felt like crying since I live in Radcliff, Kentucky and was only in town for the funeral and was hoping to leave the next morning. Ok, after I got off the tears part I called Boardman Nissan. I talked with Allisa and explained my situation. When I explained my situation and asked if they could take a look--her reply was "SURE"!!! Boy that was great. She asked if I could be there by 4:00 p.m. and I told her I could, so I headed in that direction. Upon arrival Allisa of course greeted me with a smile and began to get things in order. My friends and I went to the waiting room and I'd say within five minutes of my vehicle being pulled in --it was being pulled out again. It had something to do with a fan cover??? Everyone that day took very good care of me. They smiled and they made me feel like I mattered and because it was important to me that my vehicle be fixed--it was important to them. I can't tell you just how grateful I was for their assistance. Although I don't remember everyone's names my experience at your dealership was stellar. Everyone did an excellent job!!!! My hat’s off to you. If I ever come that way again and have an issue--I will definitely choose you over the other dealership. Your staff made me feel like I was at my delaership in Kentucky "Swope Nissan in Elizabethtown". More
by DebWill107
Employees Worked With
Allisa, Robert and I think Justin, Brennan
August 29, 2013
My 2012 Juke has been experiencing a terribly annoying and distracting clicking noise, coming from either the dash or glove box region of the passenger side. I have taken my car in to have this repaired and distracting clicking noise, coming from either the dash or glove box region of the passenger side. I have taken my car in to have this repaired at Boardman Nissan no less than six times. Six times I have been told that the problem had been solved, and six times I have been lied to, as the problem persists, and actually has gotten progressively worse. It has gotten to the point that I hate driving my car and regret the purchase altogether. Not only that, but I am offended by the number of times that I have been told that this problem has been solved while little to nothing seems to have actually been done to stop the noise. I was told by the mechanic that he is paid by the hour, so it seems as if no one is taking the problem seriously or putting much effort into solving this. Yesterday, I took my car in yet again, and was given a rental while my car was repaired. Today I was happy to hear that it had finally been fixed, but I was lied to yet again. I have been patient and understanding for six visits, but my patience has reached it's limit. In addition to their failure to solve this problem or be honest about their inability to do so, a half a tank of gas was used in my car in the day that they had it. I returned the rental with a full tank, and was unaware that I had only dropped my car off for someone to take joyriding. If the repairs had actually been completed, I wouldn't have minded, but it is absurd that my car was driven that much while the repairs were still not made. I now have another appointment in the morning, and no faith that anything will be resolved in this visit either. I don't know if the problem lies in the incompetence of the service department, or if they just enjoy wasting my time. This has gone on for entirely too long, and I've lost all hope that anything will be done beyond my time being wasted to no end. More
by Englandw25
August 28, 2013
I had actually good experience with these guys. With an intent of getting a quote I actually ended up in buying a car with good deal. these guys are allowing ppl to talk listen what the customer say n put intent of getting a quote I actually ended up in buying a car with good deal. these guys are allowing ppl to talk listen what the customer say n put their best effort to get a good deal n I would recommend this dealership especially bill n john were awesome More
by samallapraneeth
Employees Worked With
Bill, Chris McConville, John Eacklebary
August 24, 2013
My new rogue was making a very load noise. I could not miss work so I drove to work. Called the dealership talked to a manager, Chris about my problem told him I could not leave the hospital and needed t miss work so I drove to work. Called the dealership talked to a manager, Chris about my problem told him I could not leave the hospital and needed to get my mom to the doctor's right after work.. They sent someone to the hospital to exchange the car with a loaner and serviced the car. As I was leaving the hospital to pick up my mom I was having trouble with the loaner. Called to Nissan to talk to Richard who sold me my Rogue and has helped me NUMEROUS times with excellence!!!!! Helped me out AGAIN and I was on my way. They found the problem with my car, stone stuck between rotor and break pad. Picked up my car, dropped of loaner and thanked them for their help THANK YOU boardman Nissan for helping stay at the hospital and getting my mom to the doctor's. I certainly hope this excellent service will continue as I have owned Nissan vehicles for a very long time. More
by snowcar1
Employees Worked With
Richard and Chris, Chris McConville, Richard Slifer Jr.
August 23, 2013
Adi seemed to know the vehicle very well, explained every thing well. I thought he was the right kind of person for the job, and was just a pleasure to do business with. thing well. I thought he was the right kind of person for the job, and was just a pleasure to do business with. More
by kmitchell01
Employees Worked With
Aldison Valente
August 08, 2013
From start to finish, I had another great experience at Boardman Nissan. I purchased a pre-owned Nissan from them a few years ago and received great service (and a great car). I returned to purchase a ne Boardman Nissan. I purchased a pre-owned Nissan from them a few years ago and received great service (and a great car). I returned to purchase a new Nissan and received top-notch service and a super-friendly staff. I never felt hassled or pressured at Boardman Nissan as I have often felt when visting other dealers. Great experience overall - I love my new Nissan Altima! More
by kmkerrigan
Employees Worked With
Chris McConville, Eric Briguglio
August 07, 2013
No pressure from start to finish, very friendly and easy to deal with. All employees that I dealt with were great, friendly and made it easy to understand what deal they were making. Yes i would recommend t to deal with. All employees that I dealt with were great, friendly and made it easy to understand what deal they were making. Yes i would recommend this dealership not only to family but to any one interested in buying a Nissan! More
by Marley1
Employees Worked With
Jason D. Morgan, John Eacklebary, Mike Sellers
