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#1 Cochran Nissan Boardman

Boardman, OH

3.4
211 Reviews

7809 Market St

Boardman, OH

44512

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Showing 211 reviews

June 11, 2014

Not What I expected I was initially impressed with Boardman Nissan and ended up buying 2 used vehicles in one visit. Our sales associate, Sarah, was awesome, however, I More

by paulpaytas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah, Eric Briguglio
Jun 27, 2014 -

#1 Cochran Nissan Boardman responded

We appreciate feedback from our customers. We apologize for the amount of gas that was provided for this customer. We have offered to provide gas, when the client is back in the area. When we complete transactions with customers there are many factors that someone may not understand. If we take a 9 year old vehicle in trade, the majority of the time we will have to do serious reconditioning work. The reconditioning costs to bring this truck up to safe and reliable standards, which is 50% life left on the brakes, tires, and rotors and is in sound mechanical working condition would have cost 4300.00. We are more than happy to provide a copy of the repair order to review. In addition, this vehicle had rust on the body and hail damage, that would have cost in excess of 2000.00 to repair. So if we take the 8500 + 4300 +2000 = 14800, had we completed all the repairs our profit margin would have been 100.00. Also, we offered to sell the truck back to the customer. We did not get a response. We ended up selling the vehicle at the auction. In order to appraise a customers vehicle we have to be able to walk around it, and take it for a quick test drive in order to give an accurate figure. We also price all of our used cars based on market conditions. We are happy to provide customers information about like cars they are considering in the market with pricing. We have tools that show us all the vehicles that are advertised online with all of there information. People do not drive an hour to our location and find us online unless our vehicles are not priced to sell. In conclusion, we are more than happy to provide our customers with all the information they need to make the best decision for their families. The information that can be provided includes Carfax, Autocheck, copy of the repair order, vehicle history, competitive pricing and more. We are not going anywhere and we take the best possible care of our customers.

February 16, 2014

Living out of town, I was able to work a deal over the internet. My salesman Donnie Kirkwood & sales manager Chris McConville were great. I had attempted other internet deals including my local Nissan dea More

by GBDB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Kirkwood, Chris McConville
January 23, 2014

Car shopping on Jan 18, left with a 2013 Sentra with 660 miles ( I was aware of when I left) This was my own fault and miscommunication thought I had purchased a 2014, the sticker was not on the car I tes More

by 5637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gabler, Chris McConville, John Eacklebary, Eric Briguglio
December 20, 2013

Outstanding customer service! After many years of dealing with sales people from dealerships who's only focus seemed to be squeezing every dime they can from their customers, I cannot tell you what a More

by mgetsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McConville, Rex Eisenbraun
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

Customer service is always priority #1 here at Boardman Nissan, and we're more than happy to take care of anyone you send our way just like we did for you! Thanks again!

December 16, 2013

Great overall experience although F and I guy was having trouble with forms, but kept saying Sorry which helped. Overall this was a great experience and everyone was really great especially Jason More

by ronfri21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

Ron, we really appreciate both your business and your kind words. Thanks again for allowing us the opportunity to earn your business.

December 13, 2013

MY HUBY AND I JUST WERE LOOKING FOR A CAR THAT NIGHT WHEN WE WERE INTRODUCED TO A NERVOUS POLITE ADDI.WE DISCRIBED THE KIND OF CAR WE WERE LOOKING AT AND HE WENT RIGHT TO WORK. BETWEEN HUNTER ERIC AND THE HO More

by bh5321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ADDI VALENTE, Mike Sellers, Eric Briguglio
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

We're glad you had fun! We always strive to make the vehicle-purchasing experience as enjoyable as possible.

December 07, 2013

We have been customers of Boardman Nissan over the years and have experienced nothing but five-star sales and service. As a Boardman resident, I feel our community is very lucky to have a dealership that ca More

by jeparks68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McConville, Richard Slifer Jr.
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

We appreciate your kind words, and your willingness to shop locally. We inject as much money back into the Boardman community as we can, and we're proud to serve the good people of this town. Thanks again!

December 02, 2013

Very professional and friendly. They answered all my ? and concerns.We did the deal that same day. I will be talking up this dealership thats for sure. John Judin More

by john2pru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Brown, Chris McConville, Mike Sellers
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

From Chris, Mike, and the rest of the Boardman Nissan crew....Thank you again, John!!!

November 24, 2013

Everyone at this dealership were so friendly. Everyone worked well together to get me a good deal and the vehicle I wanted. Jason went out of his way to get me everything I wanted. I was very happy and sa More

by johellion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

Jason is a true class act in the car business, and we're happy to have him on our team. Thanks for your kind words!

October 29, 2013

I was in a car accident where my car was totaled. I went in to see Rex and explained my situation and he took car of me. my family and I ALWAYS go to Rex when coming to this dealership. He is so easy to wor More

by Kmopencar02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex , Rex Eisenbraun
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

Rex has been around the block more than a few times in this business, and we know that he is an extremely valuable asset to the company. We appreciate your business and your wonderful review. Thanks

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