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#1 Cochran Nissan Boardman

Boardman, OH

3.2
212 Reviews

7809 Market St

Boardman, OH

44512

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Showing 212 reviews

October 17, 2024

17 years been leasing from them and I guess loyalty doesn’t count, drive our new vehicle off the lot and had questions 5 days later, called salesperson and finance officer for assistance nobody ever ca More

by gparentsof8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Beard, Christopher Ross
Oct 21, 2024 -

#1 Cochran Nissan Boardman responded

Thank you for taking the time to share your feedback with us. We are disappointed to hear of your negative experience, and would like to look into this further so that your concerns can be addressed and appropriate action can be taken internally. Please reach out to us with best contact information at feedback@cochran.com. We truly value your loyalty, and would like to make things right.

July 27, 2023

I have leased numerous vehicles from Rex and enjoy working with him. However, I can not say the same for the dealership. My worst experience ever with the finance department. More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rex Eisenbraun
Jul 29, 2023 -

#1 Cochran Nissan Boardman responded

Cindy, thanks for sharing your concerns with us. We would like to know more so that appropriate action can be taken- please feel free to reach out to us with details at feedback@cochran.com.

Aug 04, 2023 -

Cindy responded

I believe I need to speak to some as I am still having issues. Nissan finance still does not have my new vehicle information and I signed my paperwork on the 17th of July.

Aug 05, 2023 -

#1 Cochran Nissan Boardman responded

Thank you for letting us know, Cindy. Please reach out to us directly with best contact information at feedback@cochran.com so that we can connect you with our sales team to resolve.

July 13, 2023

This dealership is the worst, they gave me a car only worth 1500 and my loan on it was 8300 and the motor blew and they were crooked told me to just accidentally wreck into something because of the gap i More

by Ep8800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rex Eisenbraun, Jon Torok
Jul 14, 2023 -

#1 Cochran Nissan Boardman responded

Thank you for taking the time to share your concerns with us. We do not advise ever intentionally wrecking a vehicle, but if there is anything we can do to help clarify the value of your car or to assist in finding a solution that works for you, please don't hesitate to reach out to us directly.

Jul 14, 2023 -

Ep8800 responded

Guys definitely told me that i have proof

June 08, 2023

Rex did a great job selling me my new Nissan kicks. ..was knowledgeable a out the car and got me a great deal on.it...I love the car...thanx rex More

by debbieh2895
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Eisenbraun
May 03, 2023

Rex was very knowledgeable and courteous, couldn’t have gone to a better salesman. Helped me in every way. The same has to be said of Wes, the gen. manager. I would definitely recommend both men and Boardm More

by Raycox625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Eisenbraun
December 27, 2022

!!!!!NOT WORTH YOUR VALUABLE TIME!!!!! After marketing my vehicle on facebook was contacted by John the sales Manager who offered to buy my car, at my asking price. After driving over an hour to get the c More

by ddeekenjr
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
John Eacklebary
December 16, 2022

I bought a Jeep Wrangler there the day before Thanksgiving. After signing all the paperwork I didn’t even make it 10 miles before the the engine light came on. And of course it’s a big issue, the More

by Masiexoxo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron
Dec 19, 2022 -

#1 Cochran Nissan Boardman responded

This vehicle was not purchased at Boardman Nissan. It was purchased from GOSHOPAUTO, and we immediately offered to take the vehicle back. We gave the client 3 days to bring the vehicle back and they declined. We encourage and allow any of our vehicles to be inspected by another technician, if we miss something we will do everything we can to make the situation right.

Dec 19, 2022 -

Masiexoxo responded

I NEVER got an offer for you to take the vechile back!!! And why does all my paperwork say Boardman NISSAN … if it was not purchased there??? Also u kinda contradicted ur self saying I didn’t buy it there but u offered to take it back….

Dec 19, 2022 -

Masiexoxo responded

Also NO ONE has EVER REACHED out to me to make this right!! I you can not tell me I did not buy this from BOARDMAN Nissan every time I had to call and every email back and forth during the paperwork was answered with Boardman Nissan. I got it the night before thanksgiving… delivered to me. Which was very much appreciated ( however I now see why I wasn’t allowed to test drive it) after signing everything and JOE leaving I made it maybe 4 miles, I took a picture of the odometer and the engine light popped on. I called NISSAN they were already closed. The next day was thanksgiving I called Friday left a message for a woman administrator and NEVER HEARD BACK.

November 12, 2022

I got a car a little over a year ago from Richard who was awesome but is now retired, i got in an accident a little over a month and So this time i went in to see Rex who was also amazing! They both went abo More

by taylorloyd0313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Eisenbraun, Richard Slifer Jr.
Nov 15, 2022 -

#1 Cochran Nissan Boardman responded

Taylorloyd0313, thank you for your kind review; we are happy to pass along your comments to Rex and the rest of the team here at Boardman Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2022

From the gen. manager Wes Cattoi, to our sales rep. Shawntil Williams - they were wonderful! Just warm & welcoming people - they really helped us out. Shawntil m More

by Sentrasmile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawntil Williams, Aaron Walsh, Wes Cattoi, Ken Reesh, Brennan Bosley
Nov 15, 2022 -

#1 Cochran Nissan Boardman responded

Sentrasmile, thank you for your kind review; we are happy to pass along your comments to Shawntil, Wes, Aaron and the rest of the team here at Boardman Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2022

The 2nd visit was an improvement over the first. I believe that they take feedback seriously and work towards improving their customers experience. More

by Steven.McCartyOpex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Eisenbraun
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