#1 Cochran Honda Johnstown
Johnstown, PA
Filter Reviews by Keyword
By Type
Showing 418 reviews
First off I was pleased that Randy took the time to explain the difference between a loan and lease on the car that I was interested in. He gave me several different ideals on what I needed to do. I ca explain the difference between a loan and lease on the car that I was interested in. He gave me several different ideals on what I needed to do. I came a long way to get a car.Randy was very friendly and worked hard to get me the car my wife wanted. Thank you very much Randy and thank your staff for all the help they were. I will be back in a couple of years to buy or lease another car. I will diffenently spread the word on your dealership. Thanks again. Joe More
The experience for the 2nd time buying a vehicle was pretty good. I wish I could have gotten a little better of a deal but all in all I am pretty satisified. Rich was a very helpful and knowledgable sal pretty good. I wish I could have gotten a little better of a deal but all in all I am pretty satisified. Rich was a very helpful and knowledgable sales persomn and the finance guy was great. The whole team was good. I would recommend Thomas Honda of Johnstown to family and friends. More
AFTER DOING ALOT OF HOMEWORK, STARTING IN OCTOBER 2010...I MADE A FULL CIRCLE AND CAME BACK TO JOE. HE'S A DOWN TO EARTH [!] GUY AND DIDN'T FEED ME A LOAD OF B.S. LIKE THE OTHER DEALERSHIPS. THE 2010...I MADE A FULL CIRCLE AND CAME BACK TO JOE. HE'S A DOWN TO EARTH [!] GUY AND DIDN'T FEED ME A LOAD OF B.S. LIKE THE OTHER DEALERSHIPS. THE INTERIOR OF THE NEW CAR COULD HAVE BEEN GIVEN MORE ATTENTION...SOME STICKY AREAS NOT CLEANED OFF, BUT IT WAS GETTING TOWARD THE END OF THE DAY. IT WAS REFRESHING TO KNOW THAT THE ORIGINAL HONDA [ALVIN'S] SERVICE MANAGER IS STILL HERE...SO I KNOW WHAT TO EXPECT FROM SERVICE. More
I was hesitant about my decision to purchase a new car because of a negative experience with a prior dealership. Thomas Honda eliminated any of my doubts in about five minutes. They were friendly, imform because of a negative experience with a prior dealership. Thomas Honda eliminated any of my doubts in about five minutes. They were friendly, imformed and sincere. Randy, Sam and Terri all inspire confidence in Honda's commitment to customer service. Not only did I leave the dealership with a beautiful new Honda Fit but with a belief that any problems or concerns I have in the future will be adressed promptly and efficiently! Thanks Thomas Honda! More
I know alot of emphasis is placed on ratings up front. Please ask me in 5 or 10 yrs! I love my Honda Accord. I have wanted to go back to a car for a long time and couldn't wait. Zeroed in on Honda. The Please ask me in 5 or 10 yrs! I love my Honda Accord. I have wanted to go back to a car for a long time and couldn't wait. Zeroed in on Honda. The dealership from the get-go was FAIR. No tough sales act. I am not fond of swarmy sales people. None here. Genuine is how I describe Thomas. Follow up phone calls encouraging me to review my service makes me feel like they really care. If I ever have to call them on it, I don't doubt they will come through. Thanks Thomas Honda! More
I gave the dealership a rating of 5 at all levels due to their professionalism and the exceptional treatment I received as a customer. The employees at Thomas Honda searched to find a vehicle of my liking their professionalism and the exceptional treatment I received as a customer. The employees at Thomas Honda searched to find a vehicle of my liking for over a month. Upon receiving the vehicle, it was immaculately cleaned. The sales representative was friendly and appeared to go out of his way to assist in answering my questions. All employees I encountered were pleasant and helpful. More
Need a Vehicle fairly quickly, Thomas had just what i was looking for. Just recently i was in a vehicle accident and totaled the last car i got from Thomas and i am going back to them for my next vehicle, ev looking for. Just recently i was in a vehicle accident and totaled the last car i got from Thomas and i am going back to them for my next vehicle, everyone there is very helpful and easy to deal with, prices are unbeatable. More
This was our first experience with this dealership. We were treated great from the moment we talked to Samantha on the phone. We actually were her "first sale", but we are sure that there will be many mo were treated great from the moment we talked to Samantha on the phone. We actually were her "first sale", but we are sure that there will be many more to follow for her. She is a very personable, nice and knowledgeable. We feel we were never pressured and were treated as people not a "sale". Samantha has a lot going for her and she is a great new asset to the Thomas Honda team. We are very satisfied!! More
I was very pleased with how they handle us buying a new I was very pleased with how they handle us buying a new car. Eric was very kind to us. we purchase a honda because of it's quality. My car i I was very pleased with how they handle us buying a new car. Eric was very kind to us. we purchase a honda because of it's quality. My car is not due for service yet but I know the service will be as good as the sales department just by visiting them. So far I love my new honda pilot. More
I was very happy with the over all customer service I had received when I purchased my 2006 Volkswagen Jetta. The time that was taken to ensure that all the proper paper work was taken care of and how nice m received when I purchased my 2006 Volkswagen Jetta. The time that was taken to ensure that all the proper paper work was taken care of and how nice my representative was made this experience great. I would recommend anyone that is looking for a new or used vehicle to shop at Thomas Team Honda of Johnstown. More