#1 Cochran Honda Johnstown
Johnstown, PA
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willing to work with us My husband and I had a great experience at Thomas Team Honda. We were looking for a used car that fit our needs. Ben Kamnikar,salesman, went above and My husband and I had a great experience at Thomas Team Honda. We were looking for a used car that fit our needs. Ben Kamnikar,salesman, went above and beyond our expectations. We went to the dealership where we bought the car that we traded in first, they did not want to work with us at all! But, Thomas Team Honda was willing to work with us and get us a great deal. Thank you so much! More
new car review salesperson Steve Kriss knows everything about Hondas. He is great.Brenda the xxi person was great too. Very friendly. Feel good about future interact salesperson Steve Kriss knows everything about Hondas. He is great.Brenda the xxi person was great too. Very friendly. Feel good about future interactions. More
Thomas Team Honda - Johnstown PA Everyone at this dealership is friendly and knowledgeable with years of experience at this location. I highly recommend visiting them when looking fo Everyone at this dealership is friendly and knowledgeable with years of experience at this location. I highly recommend visiting them when looking for a Honda! More
good experience Thomas Team Honda is a good place to buy a car. They have a big selection of new and used cars. The place is clean and up to date, and the purchase Thomas Team Honda is a good place to buy a car. They have a big selection of new and used cars. The place is clean and up to date, and the purchase went well. More
Beyond Excellent We live 159 miles from the dealership and we would buy a used car from them again! Our situation was very complicated. We were helping our son, w We live 159 miles from the dealership and we would buy a used car from them again! Our situation was very complicated. We were helping our son, who is an active duty service member living out of state, locate and purchase a vehicle. Our search had been going on for several weeks and we experienced standard customer service up to this point. On one trip to check out a car we drove 4 hours (one way) only to discover the car we wanted was advertised incorrectly. An entire day wasted to see a car we didn't even want to buy. So, this time we made sure we asked more questions and requested several pieces of information via email from Lindsey at Thomas Honda and she provided everything and more. We decided to drive the 159 miles to check out the car and although Lindsey had an emergency to deal with at home, she left us in Ben's capable hands. After initially "kicking the tires" we called our son and told him it passed our inspection. Then things got really interesting, as we were not only co-signing the loan but we also needed power of attorney to sign for our son, Ben and the staff at Thomas were very patient as we worked through over 3 hours of phone calls and paperwork. The deal was done, but since we wanted remote start installed we couldn't take the car yet. At the end of the week my husband drove back with a car trailer to pick up the vehicle but upon arriving saw the hatch latch was torn apart. The service department was looking the car over one final time and noticed the latch on the hatch was not working properly. They took my husband to lunch while they worked on the problem, but after lunch the latch still wasn't working. Since my husband rented a car trailor, he intended on bringing the car home no matter what was wrong and agreed to have Thomas ship us a new latch that he could replace himself. When the part arrived at our house he switched out the part, but it still didn't work. At this point we were thinking "Just great, now we will have to drive the car back to have it fixed." But, when my husband told Ben about the problem, Ben said, "Well this isn't acceptable. We will send a driver out to your house, swap vehicles and bring your car back to make it right. Then once it is fixed we will drive it back to you and swap cars again." We said "WOW!" Now that is exceptional customer service! We now owned the vehicle and they could've just said too bad, but they went the extra 159 miles and made it right. They treated us like valuable customers they had known for years and I expect the next time we buy a used care we will be checking out what they have to offer. More
Quick sales and knowledgeable salesman We had an excellent experience with buying our Honda Pilot. Would recommend Eric as a salesman. All the employees were friendly. It was busy indicat We had an excellent experience with buying our Honda Pilot. Would recommend Eric as a salesman. All the employees were friendly. It was busy indicative of a good dealership. More
First time honda buyer Everyone that we talked to was very helpful and professional. The salesman was nice but not pushy. He showed us how to use the car. Everyone that we talked to was very helpful and professional. The salesman was nice but not pushy. He showed us how to use the car. More
New civic I have had a kia since 2001. Steve Kris's took the time to make sure that I got a car that I would be happy with and to meet my needs. I got treated l I have had a kia since 2001. Steve Kris's took the time to make sure that I got a car that I would be happy with and to meet my needs. I got treated like I was the only person that mattered while I was there. Even other sales reps talked to me like I was important. I couldn't ask for a better experience. More
Took the pain out of buying a car I bought two vehicles from Thomas Team Honda. Eric could not have been any easier, friendlier or knowledgeable. My purchase took over a week as I se I bought two vehicles from Thomas Team Honda. Eric could not have been any easier, friendlier or knowledgeable. My purchase took over a week as I settled on the two cars and Eric was patient and tolerant of my pace. Bill seems to create a friendly atmosphere for buying a vehicle. Everyone I encountered seemed to be the same willing to go the extra mile to make experience easy. More
Recommended by family member Our niece has had her Honda CR-V for 2 1/2 years & she loves it so this was the first place we went looking. Tom took us for a test drive & we liked Our niece has had her Honda CR-V for 2 1/2 years & she loves it so this was the first place we went looking. Tom took us for a test drive & we liked it so just had to decide on a color. Every color was available for us to choose from but we ended up going with what we had thought about to start with. Everyone we met at Thomas Team Honda was very friendly & Jamie was great to work with doing our paperwork. Love our new vehicle & can't wait to take it on a trip. Will recommend Thomas Team Honda when any friends are looking for a car. More