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#1 Cochran Honda Johnstown

Johnstown, PA

not yet
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418 Reviews

1920 Bedford St

Johnstown, PA

15904

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Showing 418 reviews

July 05, 2024

Worst honda service center. Staff was rude and extremely unprofessional. Worst customer experience ever. I would not recommend this service center to anyone or buy another new c More

by markberezansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the lady working the service department today
Jul 07, 2024 -

#1 Cochran Honda Johnstown responded

Thank you for sharing your concerns with us- we are sorry to hear that your experience did not meet our standards for excellence, and apologize for any inconvenience caused. If you'd like to share any further details, you can reach us at feedback@cochran.com.

November 20, 2023

We worked with Jordan. He made it very easy and very professional. The only thing that I would change is that the picture was so edited it didn’t show all the scratches and More

by Swcarbone1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 20, 2023 -

#1 Cochran Honda Johnstown responded

We are so glad to hear you had a good experience with Jordan. We appreciate your feedback and hope to see you again in the future.

July 31, 2023

Deceptive salesperson Jordan Bracken allowed my wife and I to drive over two hours to test drive a car only to be told the car we had scheduled a test drive with was not there. No apology, just a lame attem More

by Pstjn
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jordan, Bracken
Aug 05, 2023 -

#1 Cochran Honda Johnstown responded

Thank you for taking the time to share your experience with us. We apologize for any miscommunication in explaining the availability of the vehicle, and any inconvenience it may have caused. Please let us know if there is anything further we can do to assist in your search.

January 13, 2023

They fail to offer a good price for trade in. They go by obbligato and fail to take in what other dealers offer. More

by oldmancolondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Berkey
Jan 19, 2023 -

#1 Cochran Honda Johnstown responded

Thank you for expressing your concerns with us. We work hard to provide our best trade values on every deal- if there is anything else we can do to further clarify the numbers we provided, please don't hesitate to reach out to us directly.

June 17, 2021

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE IS CONSISTENTLY OUTSTANDNG IN ACCOMPLISHING MY EVERY SERVICE NEED. I HIGHLY RECOMMEND HIM AND HIS SERVICE TEAM More

by MDC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Fleegle, Jim Molnar
Jun 30, 2021 -

#1 Cochran Honda Johnstown responded

Thank you for taking the time to leave us this review! We are thrilled to hear that Jim is so helpful to you every time you visit us. He is the best! We sincerely appreciate your business!

Jun 30, 2021 -

MDC1 responded

YOUR WELCOM IT IS MY PLEASURE

March 31, 2021

The staff there are very professional and very friendly. The car was ready for a test drive in a few minutes. I enjoyed my visit there. More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Deitke
Apr 21, 2021 -

#1 Cochran Honda Johnstown responded

Thank you for taking the time to leave us this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business and hope to see you again in the future!

January 10, 2021

I contacted them to get pricing on 3 vehicles with a plan to buy one of them. Unfortunately, information was never sent. I received a text telling me that the sales manager was the only person that could do More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
online inquiry
Feb 11, 2021 -

#1 Cochran Honda Johnstown responded

Thank you for leaving this review. We apologize for any inconvenience this this may have caused. Our team was not aware that they did not follow through. We would love to hear from we so we can determine where we went wrong. Please call us at 814-262-2140.

July 29, 2020

Wonderful service could not ask for ANYTHING to have been done differently. LOVE the pick up and delivery of my car to my home. That's a huge plus, especially for women who don't like to wait in a car deale More

by Gizmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
May 05, 2020

We had excellent service and we were quite satisfied. The staff is very friendly and quick to answer questions. We have had good service on the vehicles we bought there. I would recommend the dealership t More

by Donald Stotler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Berkey
December 24, 2019

The service staff at Thomas Team Honda provides quality service on my 2013 Honda Fit. They explained the multi-point checklist which they provided me a copy of. I would recommend them to anyone who wants t More

by Henrietta
Recommend Dealer
Yes
Employees Worked With
Jackie, Rajon
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