
#1 Cochran Ford of Allegheny Valley
Natrona Heights, PA
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Friendly. Greeted with a smile. Pleasant. Patient. Doesn’t mind explaining something again if you don’t understand. Makes me feel valued as a customer Greeted with a smile. Pleasant. Patient. Doesn’t mind explaining something again if you don’t understand. Makes me feel valued as a customer More
Cochrans found the exact vehicle I was looking for in a timely fashion and did a nice job detailing it for my purchase. Also, the sales team was nice to deal with. timely fashion and did a nice job detailing it for my purchase. Also, the sales team was nice to deal with. More
They were great from time of arrival to departure. I was kept informed during my inspection. My car was washed and vacuumed. The employees were courteous Highly recommended I was kept informed during my inspection. My car was washed and vacuumed. The employees were courteous Highly recommended More
I have always had outstanding service at this Ford dealership. Kevin,, in the service department, has always gone out of his way to make my time there a fast and rewarding experience. dealership. Kevin,, in the service department, has always gone out of his way to make my time there a fast and rewarding experience. More
Service was excellent took me in before they opened without an appointment. Turn around for repairs was fast. Sent me a video about what was wrong and the cause of the problem. Completed the work on a without an appointment. Turn around for repairs was fast. Sent me a video about what was wrong and the cause of the problem. Completed the work on a Saturday and contacted me as soon as it was done. Now the bad which is on Ford and not the dealership. This Transit 150 AWD only had 45k miles and is a 2023. A gasket failed under the windshield which caused water to get into cylinder #5. It ruined the coil and the spark plug. The repair was pricey. This gasket failed after only a year of the truck being in service and NONE of it was covered by Ford because it had over 36K miles on it. This was a company truck so I personally didn't have to pay the bill. If it were mine and I had to pay the bill I would have been VERY upset that none of this was covered. More
The service riders are very nice and work with me when it comes time to make an appointment with the multiple cars my family has and my work vehicle comes time to make an appointment with the multiple cars my family has and my work vehicle More