
#1 Cochran Ford of Allegheny Valley
Natrona Heights, PA
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I like your service. I was taken back by the fact you charge the customer $3.47 for the plastic seat cover and paper floor mat. I don’t know how many other dealerships I was taken back by the fact you charge the customer $3.47 for the plastic seat cover and paper floor mat. I don’t know how many other dealerships charge customers this way. Maybe it’s standard but I believe the dealership should take the high road and simply use the seat cover and floor mat and not charge the customer. More
The lug nuts on my right rear will were loose. Noticed the noise and pulled off the road at the BP and saw they were falling off. Hand tighten them and drove back up to the store. Thankfully sale Noticed the noise and pulled off the road at the BP and saw they were falling off. Hand tighten them and drove back up to the store. Thankfully sales was still open and gave me a loaner car. Obviously, this should not happen. Not too happy about it to say the least. If I had proceeded onto the four-lane highway, could’ve been disastrous More
The service department provided me with great service, as usual. The video of my vehicle provided by the tech was very informative and is a great way to inform the vehicles condition. The service manager, Al usual. The video of my vehicle provided by the tech was very informative and is a great way to inform the vehicles condition. The service manager, Al Leasure, called me and went over the techs findings with me. Both were very knowledgeable and Al was really nice and personable. More
They were very accommodating. They kept me updated on what was going on with my car. The staff was friendly and helpful. They kept me updated on what was going on with my car. The staff was friendly and helpful. More
Very professional and straightforward. Found us what we wanted and made a fair deal. James is very good salesperson. Found us what we wanted and made a fair deal. James is very good salesperson. More