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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.6
89 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 89 reviews

March 11, 2025

My salesman Jim Smith is awsome! !!very nice guy and knowable a pleasure to work with!! More

by jerryanddenice@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of name he worked with Jim he was also awsome!!, James Smith
Mar 11, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the great review! We will be sure to share your kind words with our team. Thank you for choosing to work with us- we hope you're enjoying your new car!

March 08, 2025

Tim the salesman was great and not pushy at all, same with the finance man. More

by diller2732
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Robert?
Mar 11, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to provide a simple and straightforward sales experience! Thank you for choosing to work with us. We hope you're enjoying your new car!

March 08, 2025

I like your service. I was taken back by the fact you charge the customer $3.47 for the plastic seat cover and paper floor mat. I don’t know how many other dealerships More

by rwmerchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert leasure
Mar 11, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your feedback with us! We understand your concern, and have forwarded your comments along to our upper management team for consideration. We hope for the opportunity to work with you again!

March 06, 2025

Attentive, respectful, knowledgeable willing to work with me and explained each step in the process More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hansen
Mar 06, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

March 05, 2025

Fast and efficient service. Advisor was courteous and helpful. Parts people were knowledgeable and friendly More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fultz, James Smith
Mar 06, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to help! Please let us know if you need anything else- we hope for the opportunity to work with you again.

March 02, 2025

The lug nuts on my right rear will were loose. Noticed the noise and pulled off the road at the BP and saw they were falling off. Hand tighten them and drove back up to the store. Thankfully sale More

by agcornman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert
Mar 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your concerns with us. Our management team has reached out to further discuss- please don't hesitate to let us know if there's anything else we can do to assist.

March 01, 2025

The service department provided me with great service, as usual. The video of my vehicle provided by the tech was very informative and is a great way to inform the vehicles condition. The service manager, Al More

by Mattsb8723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Leasure
Mar 01, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if there's anything else we can do to assist- we hope to work with you again!

February 28, 2025

They were very accommodating. They kept me updated on what was going on with my car. The staff was friendly and helpful. More

by boggioj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Body Shop The man from the Body Shop that brought my car to me and helped me move things back to my car.
Feb 28, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We hope for the opportunity to work with you again.

February 28, 2025

Service was good. Keep me posted daily on what was going on with my truck. More

by bryner21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Seybert
Feb 28, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

February 28, 2025

Very professional and straightforward. Found us what we wanted and made a fair deal. James is very good salesperson. More

by bean262000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Froehlke, Ryan Roche, Allen Seybert, James Smith
Mar 01, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the great review! We're happy to help you find the perfect vehicle. We appreciate you choosing us, and hope you're enjoying your new ride!

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