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#1 Cochran Ford Monroeville

Monroeville, PA

2.6
353 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 353 reviews

May 23, 2019

Trouble Light Service ABS trouble Light lead to second visit. Completed inspection (free) and repaired ABS system under an extended warranty (maybe worth it!) and rear brak More

by The Loxmyth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Shawn
May 16, 2019

Excellent service. They were courteous. They were prompt. My appointment was not overbooked. They allowed for comfort and confidence that they would be fai. Being salari More

by Nitawita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Jason Mossing
May 11, 2019

Best Service Experience I’ve owned cars for I’ve 49 years and dealt with a lot of service centers - none better! Clean, professional, & polite; answered all my questions More

by JY-Expedition 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McMillian
May 05, 2019

Recall & Tire Service Service writers were very nice and work was done on time and as needed. Experience was trouble free. I would not hesitate to return for any additional More

by garyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Petersim
April 30, 2019

auto purchase only ! NO SERVICE YET ! I purchased a new vehicle and was pleased with salesman Dave Mori, he was very courteous and accommodating! i would recommend Dave as a very knowledg More

by mustang joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of the above names !Amy Brandon and Dave only !
April 16, 2019

Friendly, honest, fair. I felt as if Devin listened to me when I told him what I wanted in a car. Everyone was friendly and helpful. The finance guy was upfront and honest. More

by JLo1342
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin P., Bob Lauer
April 13, 2019

Great Shawn Patterson was very informative and thorough. He kept the car there overnight to be sure that the findings were correct and the problem solved. More

by Mycmax13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson, Sean Sperber
Apr 16, 2019 -

#1 Cochran Ford Monroeville responded

Thank you do much for the kind words about our dealership! We appreciate you choosing us for your automotive needs!

April 05, 2019

Service visit Sean & Matt are very good at what they do!!! They take care of me and my F150 they are very concerned & catering about my vehicle!!! More

by Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sperber
Apr 16, 2019 -

#1 Cochran Ford Monroeville responded

Thank you for the kind words about our staff! We hope to see you again soon!

April 03, 2019

Service department..amazing and companionate employees The service department employees are great!! They are friendly and always willing to go the extra mile for their customers! Sales team is also friendl More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
April 01, 2019

Amazing!! Amazing I tell you no one have ever been so nice caring and even loving . Took care of my car with care . Never been so satisfied with this a company. More

by Cmfrazier24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lauer, Mike Bonetti, David Cincarik, Ed Adams, Jason Mossing, Sean Sperber, Newton Da Silva, Ali Elsaadawy, Justin Capozzi, Eric Jones
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