
#1 Cochran Ford Monroeville
Monroeville, PA
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Brandon was out to greet us as soon as we got out of our car. He was very polite and answered all of our questions. He offered us coffee and donuts while we waited for the paper work to get done. He was a car. He was very polite and answered all of our questions. He offered us coffee and donuts while we waited for the paper work to get done. He was a very nice man. More
My wife and I HATE going to a car dealership because of My wife and I HATE going to a car dealership because of past experiences that sent us home with a feeling we had been run through the ringer and hu My wife and I HATE going to a car dealership because of past experiences that sent us home with a feeling we had been run through the ringer and hung out to dry. Rarely have we gone home with a new vehicle with the feeling that we were treated fairly and had made a good deal. This experience at Day Ford was truely a pleasure. The salesman, Sean Sperber, was very informative, knowledgealble about the products, and polite. He sold us a car the same day we went to the dealership,even though we had no intension of making a purchase until we had shopped around and test drove other brands. I would recommend him to friends and relatives. We had to return to the dealership to be "shooled " on the sync programs on the Tauras we bought. A gentleman named Newton Da Silva took a lot of time to expain the systems and make sure all the programs worked and were downloaded properly. he went through everthing with us , making sure we understood the entire process. He trained our phones into the program and checked the proper operation af all. He was very thorough and polite. Upon leaving, my wife said this was the best car buying experience she has had. The service department did some things to the car that I had pointed out to Sean, that i felt needed attention when looking at the car. Even though it is a preowned car, most of the items were taken care of. Thank you for a good buying experience, James John More
Both Bob Lauer & Newton DaSilva were extreemly courteous and professional. Newton was very patient with me as he downloaded new softward updates to my Sync. Later on he spent additional time in courteous and professional. Newton was very patient with me as he downloaded new softward updates to my Sync. Later on he spent additional time in my car answering my questions regarding operation questions abolut the system. He was much better than me trying to find the answers in the Owners Manual which is not very user friendly. More
We had purchased or leased 5 vehicles previously. We have been satisfied with all of our vehicles and the services performed. Day Ford of Monroeville has been pleasant to work with and considerate of ou have been satisfied with all of our vehicles and the services performed. Day Ford of Monroeville has been pleasant to work with and considerate of our needs. Hours of operation are also convenient. Our lease transaction on 8/9/13 was quick and painless. Thank you, Wendell and Diana Scott More
Mr. Platt was able to give me a much better deal on a Ford Focus ST in which another dealer was not able to give. He really made me very happy about the new purchase of the vehicle. Ford Focus ST in which another dealer was not able to give. He really made me very happy about the new purchase of the vehicle. More
Bob was great and explained everything to perfection. I appreciated the non-nonsense sales tactics of straightforward honesty. Newton was also great to work with when explaining the operating system. W appreciated the non-nonsense sales tactics of straightforward honesty. Newton was also great to work with when explaining the operating system. Was always a GM/Nissan buyer, now a Ford buyer. More
My husband and I stopped by pretty much at closing on a Saturday, and Jimmy took the time to show us the vehicle, and even offered to let us take a test drive. We knew it was closing time and didn't want Saturday, and Jimmy took the time to show us the vehicle, and even offered to let us take a test drive. We knew it was closing time and didn't want to hold him up so we said we'd come back on Monday. I wasn't in love with any of the Explorers that were there, but I really liked Jimmy's personality, and he said he could order us anything in. We even have a Ford dealership 2 miles away from home - but we decided to go back and see him on Monday..and it just so happened an Explorer was delivered to the lot that day - and I loved it - and Jimmy helped us walk out Monday night with our brand new Ford Explorer!! Everyone at the dealership was very nice, and very helpful. It was an overall wonderful experience! Thanks everyone! More
All the people I dealt with were friendly and worked hard to get me the car I wanted, and to give me a good price. The experience of buying a car from them was excellent. to get me the car I wanted, and to give me a good price. The experience of buying a car from them was excellent. More
A complete 180 degree turn around from my previous experience with Day Ford back in 2007, which was terrible. My first contact was with George when I requested information on a different truck I f experience with Day Ford back in 2007, which was terrible. My first contact was with George when I requested information on a different truck I found on the website. He was very helpful when I came in. David was great to work with. Very helpful and knowledgeable. Newton was very helpful in showing me the different features of the truck and getting the SYNC system up and running properly. Great to see the turn around since by bad experience. Will definitely recommend Day Ford. More
Sean Sperber did excellent job of explaiining features on various models to me. Peter Flaherty located model I really wanted which was not in inventory at that time, an effort I really appreciated. various models to me. Peter Flaherty located model I really wanted which was not in inventory at that time, an effort I really appreciated. More