#1 Cochran Ford Monroeville

I have been dealing with this dealer for over 20 years and have felt comfortable with the work and people there. I have had no complaints with the work performed. I recently had major work done for the fi and have felt comfortable with the work and people there. I have had no complaints with the work performed. I recently had major work done for the first time in 20 years but it came out perfect with no more problems. I would have liked to have a loaner but not currently available. More

Fast friendly service that provides a video of what was accomplished! Wow! Wonderful! The text messages kept us informed. accomplished! Wow! Wonderful! The text messages kept us informed. More

Very accommodating. Needed a lot of work done to pass inspection and they were able to get it done same day and get me a Lyft home so I didn’t have to sit at the dealer Needed a lot of work done to pass inspection and they were able to get it done same day and get me a Lyft home so I didn’t have to sit at the dealership for a few hours More

They got it done even with a major power outage. I’m a man of few words and the review requiring 15 words does not make me happy. I’m a man of few words and the review requiring 15 words does not make me happy. More

Recent, and first, visit to the service department exceeded expectations. every Cochran team member I encountered was very kind and helpful. exceeded expectations. every Cochran team member I encountered was very kind and helpful. More

service advisor cody was good help and got me in and out in the same day in the same day More

The service manager was personable and treated me as a valued customer. I highly recommend Cochran Ford's service department. valued customer. I highly recommend Cochran Ford's service department. More

Austin and the folks at the Monroeville Cochran were incredibly helpful, friendly, and understanding of the tight timeline I had. They let me know the same day I dropped it off what the problem my car w incredibly helpful, friendly, and understanding of the tight timeline I had. They let me know the same day I dropped it off what the problem my car was having, what would be done to solve it, and what the anticipated timeline looked like. Throughout the engine replacement process, they kept me updated on what was happening and worked diligently to have my car ready to go for when I needed it. The car is driving great, and I'm thrilled and grateful for the excellent care and work that the folks at the Monroeville Cochran put into my car! More

Very helpful, knowledgeable, and quick experience. Fair pricing and good communication. They were extremely busy when we picked up our truck but did an awesome job keeping us in the loop while they we Fair pricing and good communication. They were extremely busy when we picked up our truck but did an awesome job keeping us in the loop while they were also helping other people. Jacob was awesome! More

Julian did a excellent job. He took the time to show me option available. I appreciate his professionalism! He took the time to show me option available. I appreciate his professionalism! More