#1 Cochran Ford Monroeville
Monroeville, PA
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Both Bob Lauer & Newton DaSilva were extreemly courteous and professional. Newton was very patient with me as he downloaded new softward updates to my Sync. Later on he spent additional time in courteous and professional. Newton was very patient with me as he downloaded new softward updates to my Sync. Later on he spent additional time in my car answering my questions regarding operation questions abolut the system. He was much better than me trying to find the answers in the Owners Manual which is not very user friendly. More
We had purchased or leased 5 vehicles previously. We have been satisfied with all of our vehicles and the services performed. Day Ford of Monroeville has been pleasant to work with and considerate of ou have been satisfied with all of our vehicles and the services performed. Day Ford of Monroeville has been pleasant to work with and considerate of our needs. Hours of operation are also convenient. Our lease transaction on 8/9/13 was quick and painless. Thank you, Wendell and Diana Scott More
Mr. Platt was able to give me a much better deal on a Ford Focus ST in which another dealer was not able to give. He really made me very happy about the new purchase of the vehicle. Ford Focus ST in which another dealer was not able to give. He really made me very happy about the new purchase of the vehicle. More
Bob was great and explained everything to perfection. I appreciated the non-nonsense sales tactics of straightforward honesty. Newton was also great to work with when explaining the operating system. W appreciated the non-nonsense sales tactics of straightforward honesty. Newton was also great to work with when explaining the operating system. Was always a GM/Nissan buyer, now a Ford buyer. More
My husband and I stopped by pretty much at closing on a Saturday, and Jimmy took the time to show us the vehicle, and even offered to let us take a test drive. We knew it was closing time and didn't want Saturday, and Jimmy took the time to show us the vehicle, and even offered to let us take a test drive. We knew it was closing time and didn't want to hold him up so we said we'd come back on Monday. I wasn't in love with any of the Explorers that were there, but I really liked Jimmy's personality, and he said he could order us anything in. We even have a Ford dealership 2 miles away from home - but we decided to go back and see him on Monday..and it just so happened an Explorer was delivered to the lot that day - and I loved it - and Jimmy helped us walk out Monday night with our brand new Ford Explorer!! Everyone at the dealership was very nice, and very helpful. It was an overall wonderful experience! Thanks everyone! More
All the people I dealt with were friendly and worked hard to get me the car I wanted, and to give me a good price. The experience of buying a car from them was excellent. to get me the car I wanted, and to give me a good price. The experience of buying a car from them was excellent. More
A complete 180 degree turn around from my previous experience with Day Ford back in 2007, which was terrible. My first contact was with George when I requested information on a different truck I f experience with Day Ford back in 2007, which was terrible. My first contact was with George when I requested information on a different truck I found on the website. He was very helpful when I came in. David was great to work with. Very helpful and knowledgeable. Newton was very helpful in showing me the different features of the truck and getting the SYNC system up and running properly. Great to see the turn around since by bad experience. Will definitely recommend Day Ford. More
Sean Sperber did excellent job of explaiining features on various models to me. Peter Flaherty located model I really wanted which was not in inventory at that time, an effort I really appreciated. various models to me. Peter Flaherty located model I really wanted which was not in inventory at that time, an effort I really appreciated. More
We had to postpone a few meeting with Dave and he was very understanding(we were in the process of buying a new house). He showed us everything we wanted to see and is very knowledgeable of the Ford pro very understanding(we were in the process of buying a new house). He showed us everything we wanted to see and is very knowledgeable of the Ford products. He is the best salesman we had ever dealt with. We felt no pressure at any time of the buying process, it was a very friendly, calm and relaxed atmosphere. It was also a quick and painless process. Jason in the finance department was a great guy to work with as well. From the time we submitted our credit applications up until the last signature was the shortest and easiest time we have ever spent in a financial office at a car dealer, and we also feel that we know everything we need to know about the loan, never has been explained to us so well. Newton did a awesome job with familiarizing me with the features of my new car! He was very easy to talk to and answered all my questions. We had to leave before Newton was done explaining everything about the car, but he offered for me to come back in and he will show me all the functions. I will be back in to learn a little bit more at a later date. You guys have a great staff at Day Ford, everyone was so professional and nice. Especially Dave, Jason and Newton! Those guys were GREAT! There is no doubt we will be back the next time we need a new car!! Thanks Dave!!!!!! More
The staff was friendly, knowledgeable and helpful. Mike and Bob were great to work with. They listened to what we wanted and did everything possible to meet our needs. We got a more than fair price on a ne and Bob were great to work with. They listened to what we wanted and did everything possible to meet our needs. We got a more than fair price on a new truck. This was our second purchase from Day Ford and we wlii return again when we need a new car. Great experience with no complaints! More