#1 Cochran Ford Monroeville

Informative and factual Kudos to salesman Sean Sperber for talking with me in an informative and matter-of-fact way that allowed me to explore possibilities in purchasing a 2 Kudos to salesman Sean Sperber for talking with me in an informative and matter-of-fact way that allowed me to explore possibilities in purchasing a 2014 Fiesta -- it was delivered from out-of-state within a few days, and the wrap-up purchase process (including the other staff, such as financing and overview) went promptly and smoothly. AND, I was quite pleased with the overall cost. Nice work Day Ford -- am happy to recommend your place to other potential customers. More

Buying a new car with a trade in The sales person I had was awesome in trying to fit something in my price range and in giving me a great deal with my trade in! I came out a happy cam The sales person I had was awesome in trying to fit something in my price range and in giving me a great deal with my trade in! I came out a happy camper! More

Day Ford Monroeville This is the second vehicle I bought at Day Ford. When I bought the first one I was having extreme financial difficulties. When I walked in all I asked This is the second vehicle I bought at Day Ford. When I bought the first one I was having extreme financial difficulties. When I walked in all I asked was that I be treated with respect. Even if a deal couldn't be reached I just didn't want to be treated as a second class citizen. I had found that other dealers did not treat me as well when they found out I had financial difficulties. I was able to purchase a used vehicle. After two years of making on time payments I decided I would like to get something new and to lower my interest rate. Jason Mossing did a great job finding financing for me with Ford at a good rate. Sean Sperber showed me a really great Mustang and Al Pagliei approved a great deal for me. Newton DaSilva showed me all the technology and patiently explained how everything worked. I highly recommend Day Ford and I will definitely return in the future to buy again. More

Love My Ford We bought 2 Escapes today we were so impressed with our team. We felt so comfortable there and we were never ignored. Never once did we feel pressur We bought 2 Escapes today we were so impressed with our team. We felt so comfortable there and we were never ignored. Never once did we feel pressured to make a deal. Shows that the people at Day Ford believe in their vehicles. These will not be the last 2 vehicles from Day Ford. More

Friendly Dealership Awesome service and staff! Our first visit to your dealership was 5 minutes before closing time and a sales rep still came out to greet us. He offer Awesome service and staff! Our first visit to your dealership was 5 minutes before closing time and a sales rep still came out to greet us. He offered to show us vehicles and even told us he could take us for a test drive. It happened to be quite cold outside and started to snow as well. We of course declined because it was 5 minutes before closing time. It was the kind gesture of this sales rep (Bob Lauer) that made us come back to your dealership. We had been to 3 other dealerships and nobody even came outside to greet us or ask us if we needed help. David Cincarik is the salesman that ended up selling us our car. He was polite and flat out asked us what we wanted and needed. There was never any gimmicks or haggling. He had a great personality and got us the deal we were looking for. I wish there were more salesman out there like Dave. You are very fortunate to have someone like him on your staff. Newton Da Silva was also great! He had a great personality and sense of humor. He showed us all of the functions of our new car and even entertained our 6yr old son at times during the demo. We truly enjoyed our experience!!! It was fun learning about all of the different things our new car was capable of doing. Because of the great service and friendliness of your staff we will recommend you to our friends and family. We will definitely be back to your dealership when the time comes for a new vehicle again. Thank You!!!! More

Newton DaSilva Newton was patient and very knowledgeable as he instructed us about the features of Sync on our new Ford Escape. Because of his efforts we really enjo Newton was patient and very knowledgeable as he instructed us about the features of Sync on our new Ford Escape. Because of his efforts we really enjoy our new Escape's features. Well done Newton! More

Jeff helped us find the perfect vehicle and Newton was so knowledgable about how to operate our new car. we havent purchased a new vehicle in year and the gm and us finally came to an agreement that was ok knowledgable about how to operate our new car. we havent purchased a new vehicle in year and the gm and us finally came to an agreement that was ok with us. More

Over all the experience was positive. I did express some concern at the length of the sales process being over 5-1/2 hours with most of the time waiting on the management to provide prices or documents to t concern at the length of the sales process being over 5-1/2 hours with most of the time waiting on the management to provide prices or documents to the sales team. Upon discussing this issue with Newton Da Silva, he was able to share my experience with management for internal continuous improvement. More

What a great buying experience!! Between Sean, Newton and Mike I couldn't have had a better time buying a car. Sean was great. He was informative, worked hard to get me a good deal, and was such a nice and Mike I couldn't have had a better time buying a car. Sean was great. He was informative, worked hard to get me a good deal, and was such a nice young man. I really appreciate his efforts. During the test drive of two different cars, he explained everything about them, answered any questions, and took the time to let us get a good test drive of each vehicle. I went in to the dealership sure of myself that I was just window shopping. I left with a great car, feeling really good about the purchase I just made. Newton explained the technology in the car in great detail so we understood everything there was. What a nice person to work with! He was so personable and made you feel at ease with the technology. Mike took the time to explain everything about the finance, warranties, and the oh so many forms one must sign. Again, very nice and very helpful. I have had some really bad experiences with car dealerships, but this was the polar opposite of those. I didn't feel that anyone was treating me differently because I was a woman, nor was I treated like I didn't know what I wanted or what I was doing. Everyone was pleasant and respectful and went out of their way to make me feel at ease and comfortable. Thank you! More

Bob and Jason worked with me to get where I needed to be financially. As soon as I walked in the door Bob looked for all requirements that I was looking for in an F-150 and made me feel welcome. financially. As soon as I walked in the door Bob looked for all requirements that I was looking for in an F-150 and made me feel welcome. More