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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
566 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 566 reviews

June 14, 2025

A salesman and manager were polite and low pressure, they demonstrated the vehicle gave me an out the door price and let me decide for myself. More

by rhefferin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob.
Jun 17, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to provide a simple and straightforward sales process! Thank you for taking the time to share your great experience. Wishing you many happy miles ahead in your new car!

June 14, 2025

Better than expected got truck back. With no issues. Location is right next to work I can drop off in morning and get in evening More

by Heath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 17, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else.

Jun 17, 2025 -

Heath responded

Everything is perfect

June 10, 2025

Jeff Zilko was fantastic to work with. Explain everything he was doing and why he was doing it! Would recommend his work. More

by dylanorourke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zilko
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! It's our pleasure to help. Please let us know if there's anything else we can do to assist!

June 09, 2025

Had the car service for 100k mile checkup. When I picked up the car the from service the price was significantly more than what was quoted and when went to take the car there were several new More

by LamoureeJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to candidly share your experience with us. We apologize for any unexpected costs or any miscommunication regarding recommended work. Please give us a call directly or email us at feedback@cochran.com to discuss the issues at hand so that we may better assist. We look forward to reaching a positive resolution together.

June 08, 2025

The service department was responsive in getting an estimate and providing an estimate. They got the work completed as planned. More

by cbccjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody albitron
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

June 08, 2025

I am completely satisfied with the work Cochran completed on my vehicle. They replaced the front seatbelts. The work was done well and in a timely manner. Austin, the point of contact, stayed in touch with m More

by gkflute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope for the opportunity to work with you again.

June 08, 2025

Excellent service. Speedy intake. Delivery on time as promised. Very friendly and courteous staff. I would recommend this dealerships service department to others. More

by m1r2chaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Goekel
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road and running smoothly! We appreciate your recommendation, and look forward to seeing you again.

June 08, 2025

service rep Austin Gockel was excellent, very intentive, informative, and knowledgeable, and the video, was a nice touch. More

by alk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

June 06, 2025

Courteous service. Good communication on status of work being performed. Work completed as needed and follow up on satisfaction. More

by Thomas.hyland67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

June 06, 2025

Always great working with these guys! I never have to worry bringing my car in here! Awesome job More

by biancalilleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to seeing you at your next visit.

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