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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
542 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 542 reviews

May 25, 2025

Austin was great in regard to my automobile Good work and than you will be back More

by Gat2650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We look forward to seeing you again.

May 25, 2025

Was able to make an appointment quickly to evaluate check engine light indicator message. Had first experience with viewing a video from technician explaining the problem. Left with extreme satisfaction know More

by Ellie.hempel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thompson Eddie Adams , John
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for taking the time to share your great experience with us! We're happy to help get you back on the road safely and efficiently, and are especially glad to hear that you found our technician video feature to be helpful. Please let us know if there's anything else we can do to assist!

May 24, 2025

Very pleasant staff. Thorough and informative. Always very nice, and professional. I’ve never had a bad experience More

by tonya2check
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We look forward to welcoming you back for your next visit.

May 23, 2025

The service department personnel are always well prepared when we arrive for our appointments. They are polite and efficient. More

by Roseann Fankhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! We value your loyalty, and look forward to serving you again.

May 22, 2025

Service was great. Had oil changed and tire rotation in less than a hour. Austin was also great in service. More

by dparco208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Justin Capozzi
May 22, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road with the service you need! Please let us know if you need anything else.

May 22, 2025

Salesman was excellent and friendly. We've purchased from him before. Will send my friends to him. More

by godspellb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Adams
May 22, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope you are enjoying your new car!

May 22, 2025

Easy online scheduling, sent text message with video of overall condition of vehicle, great touch. Easy pickup. More

by Ccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 22, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. We hope for the opportunity to work with you again!

May 21, 2025

Love the online scheduling and free pickup & drop off. Austin is great to work with! More

by CarGuy11
Recommend Dealer
Yes
Employees Worked With
Austin
May 21, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! It's our pleasure to help. We hope to see you again!

May 20, 2025

John and Julian are #1 (living up to the Cochran name)! Purchasing a vehicle can be a major headache, but John and Julian made the process a breeze. They answered all of our questions before we even asked More

by Nfeldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cebula and Julian
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! It's our pleasure to help you find the perfect vehicle. We appreciate you choosing us, and look forward to working with you again!

May 20, 2025

Jacob Loy did a great job coordinating everything even when there was a major power outage. More

by Terry Dysert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We appreciate your patience through the power outage, and hope that we'll see you again.

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