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#1 Cochran Ford Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.7
554 Reviews
Call Dealership (412) 856-0600

3696 William Penn Highway

Monroeville, PA

15146

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Showing 554 reviews

February 21, 2025

My most recent experience was great. The service was quick and thorough. I also appreciated that I was kept informed the whole time. More

by alexisagregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albritton
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Feb 22, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to work with you again.

February 20, 2025

I was in and out very quickly. And I was happy with the results. Thanks More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 20, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

February 19, 2025

Superior process including use of technology. I received texted video with clear view of my car’s undercarriage and service pro explanation of the status of wearable parts and clear common sense More

by joealutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Daniel
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Feb 19, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if there's anything else we can do to assist- we hope to work with you again!

February 18, 2025

Service has improved with regards to timeliness. Car was done within promised timeframe. Reminded me that inspection was due and did inspection and emissions testing in addition to requested service More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
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Feb 18, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road with all the service you need! We hope to see you again.

February 18, 2025

Professional service always at this dealership. Cody, take good care of me when I come there. More

by Verrona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service department, Ed Adams
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Feb 18, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! We value your loyalty, and look forward to working with you again.

February 18, 2025

Service is always great and the people are friendly and polite. I will always recommend the Monroeville service center and dealership. More

by schlereth.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Feb 19, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We value your continued loyalty, and look forward to serving you again.

February 17, 2025

Great no nonsense service from start to finish. They went above and beyond to make my new vehicle purchase simple and enjoyable. More

by blaumj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Justin Francis. Five stars for both
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Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help you find the perfect vehicle! Thank you for choosing to work with us.

February 17, 2025

This dealership is decent. I miss DayFord. But I understand that it will take for new management and service to know their new customers More

by jacksond4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel, Ed Adams
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Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your concerns with us! We look forward to earning your trust- please don't hesitate to reach out if you need anything.

February 17, 2025

Jacob Loy, Sales Person was very patient with all our questions, very thorough with our purchase order. More

by garymacord
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
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Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope you're enjoying your new car!

February 15, 2025

The service was professional, on time and they explained everything they did. Great job everyone More

by Mmcgaffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Report | Print
Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

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