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#1 Cochran Ford Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.8
552 Reviews
Call Dealership (412) 856-0600

3696 William Penn Highway

Monroeville, PA

15146

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Showing 552 reviews

March 23, 2025

I’m very happy with the service I received and everybody is very pleasant and polite More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the kind review! It's our pleasure to help. We hope to see you again!

March 22, 2025

Everyone we dealt with did everything they could to make the vehicle I wanted possible. More

by dcwolfe99772
Recommend Dealer
Yes
Employees Worked With
Mason Mcdonough
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Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! Thank you for choosing to work with us. We hope you're enjoying your new car!

March 21, 2025

Everyone was very nice and helpful. They took time to explain the step by step process and made it easy to understand! More

by Amie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
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Mar 21, 2025 -

Amie responded

Mr. Austin Gockel is great at his job! He took his time and explained to me where I could understand. He answered my questions in the same way. Being a woman knowing nothing about cars. He really made me feel at ease. Thank you!

Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

March 21, 2025

The service fixed the problem with my vehicle’s connected services. Everything has been resolved and the car is better than when I started leasing it. Communication was good on the day that I brought it, but More

by zackbruno81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your experience with us! We apologize for any difficulty you had in reaching our team, and are glad we were ultimately able to resolve your concerns. Please let us know if there's anything else we can do to assist!

March 20, 2025

Very proactive. Valet service adds to the appeal. I do not have to wait to get an appointment. The video of the service is also an asset. More

by andreacal64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Justin Capozzi
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Mar 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! We're glad to hear you found our service to be convenient and informative. We hope for the opportunity to serve you again!

March 20, 2025

It’s the best service center around they have all the good people there Always appreciate going there More

by eric.mcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Jason Mossing
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Mar 21, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.

March 20, 2025

Values customer satisfaction and perfroms quality work. Desires to build a lasting relationship with the customer. More

by Rater
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cody
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Mar 21, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! We appreciate you making us your service home, and look forward to seeing you again.

March 20, 2025

I needed a valet pick-up of my car for its overdue inspection. They came when they said they would, got the car, did the work I asked for, and brought the car back. I was pleased. More

by jmfridy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Mar 21, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! It's our pleasure to provide simple and convenient service. Please let us know if there's anything else we can do to assist!

March 19, 2025

Jacob Loy made the entire car buying process so easy and enjoyable. We are loyal #1 Cochran car buyers and salespeople like Jacob keep us coming back. John Cebula helped seal the deal. More

by Michaelg0118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
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Mar 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for the glowing review! We will be sure to pass along your praise to our team. We value your continued loyalty over the years, and hope you're enjoying your newest car!

March 19, 2025

Customer service was exceptional. Wait was appropriate for work being done. Totally happy with the experience. More

by Kmahokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to work with you again.

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