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#1 Cochran Ford Monroeville
Monroeville, PA
353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 353 reviews
February 16, 2019
Excellent Service Went in for oil change without scheduling Inspection and Emissions. They were kind enough to take care of this for me so I didn't have to make anothe Went in for oil change without scheduling Inspection and Emissions. They were kind enough to take care of this for me so I didn't have to make another trip. Always go to Day Ford. Everyone is kind and patient with me and they do things that I didn't even schedule just for my convenience. Got out last 4 cars here and can't imagine going anywhere else. More
by Lois@1217
Employees Worked With
Ed Adams, Sean Sperber
February 05, 2019
Ali and Adam are awesome ! This is my 2nd car I brought from Ali. He is very friendly and very good at his job. He works very hard to get the best deal for me. He wasn’t pushy a This is my 2nd car I brought from Ali. He is very friendly and very good at his job. He works very hard to get the best deal for me. He wasn’t pushy and he made me feel very comfortable while we were getting ready to make a very big purchase. He always welcomes me back if I need any assistance and he made the whole experience feel very personal and he treats me like family. Adam was also very helpful and he took his time to explain all of the details and he was t worried about how long it took. These guys made me feel Like family and I would highly recommend Ali and Adam More
by Heefcoat22
Employees Worked With
Adam, Ali Elsaadawy
January 16, 2019
Mike Ford F-150 Employees were very friendly and easy to deal With. I really enjoyed my experience. I would definitely go back and purchase another vehicle from Day Employees were very friendly and easy to deal With. I really enjoyed my experience. I would definitely go back and purchase another vehicle from Day More
by Simps7
Employees Worked With
Ali Elsaadawy, Justin Capozzi
December 24, 2018
Great Staff The staff has always been straight forward. They know what they are doing and do it well. No complaint is too petty to them and they respond when th The staff has always been straight forward. They know what they are doing and do it well. No complaint is too petty to them and they respond when there is one. More
by Moto1/2
Employees Worked With
Brandon, finance manager, Bob Lauer, Ed Adams
December 24, 2018
They only did services I wanted to have done. Mark was very efficient and friendly. They didnt do any service to my vehicle that I didn't necessarily need to have done that day, so he wasnt pushy Mark was very efficient and friendly. They didnt do any service to my vehicle that I didn't necessarily need to have done that day, so he wasnt pushy which made me happy. More
by Cupcake
Employees Worked With
Mark in service
December 22, 2018
My 2018 Ford Fusion I was very happy with the Fusion I was driving but I moved and, when my Fusion lease was coming up to an end, I decided to look for a different vehicl I was very happy with the Fusion I was driving but I moved and, when my Fusion lease was coming up to an end, I decided to look for a different vehicle - NOT because i was unsatisfied with my Fusion but because i moved from a very flat city to a very hilly city and decided to look into a SUV. I went to two other dealerships and was so disappointed in the prices and the hard sales techniques they used that i figured I'd try my local Ford dealer (Day Ford). My salesman, Ali Elsaadawy, was so helpful and pleasant and, most importantly, respected my wishes to avoid the hard sell that he helped make up my mind to lease another Ford Fusion. In fact, I didn't lease the car in that visit. My wife and I told Ali that we would have to go home and sleep on it and he didn't attempt any tricks or techniques to make me feel like i had to lease it then and there. I love the car but Ali was also instrumental in our decision to return the next morning and lease our new Ford Fusion. Gene Perone Penn Hills, PA More
by Satisfied Fusion Leaser
Employees Worked With
Ali Elsaadawy
December 20, 2018
Honest dealing and informative No pressure felt. From the moment we walked in the showroom, my wife and I felt quite comfortable with the informative and accommodating staff. Liba No pressure felt. From the moment we walked in the showroom, my wife and I felt quite comfortable with the informative and accommodating staff. Libations were also offered and appreciated. More
by J&R
Employees Worked With
Justin Capozzi, Eric Jones
December 12, 2018
Straight forward and a pleasure to work with. Every member of Day Ford was professional and knowledgeable. I personally dealt with Greg and he did not pressure me to buy from them; as other sales Every member of Day Ford was professional and knowledgeable. I personally dealt with Greg and he did not pressure me to buy from them; as other salesman have attempted to do. I went there knowing the vehicle I was interested in and thats what Greg showed me. He did not try an sway me towards a newer, more expensive, vehicle. I respected that and would recommend them to family and friends. More
by Evan4466
Employees Worked With
Greg (salesmen), Adam (finance), Amy Weishorn (internet and technology manager)
December 04, 2018
Great service center I had my engine oil light come on and I only had one day off that week to get anything done. I called Day Ford in Monroeville PA. and they were able I had my engine oil light come on and I only had one day off that week to get anything done. I called Day Ford in Monroeville PA. and they were able to squeeze me in that same day. When I arrived, they greeted me like a friend, quickly wrote up my work order and I was shown where the very nice waiting room was. I was in a relaxing room with TV and comfortable furniture to sit on. I was able to use the local WIFI and got some Facebook and Email caught up with. In what seemed a short time the service advisor came in and showed me my air filter. It was dirty! In a short time after that my car was done and I was on my way. Thank you Day Ford More
by Bruce8679
Employees Worked With
Richard Gartland, service advisor.
November 27, 2018
Service: Regular Oil Change Do not take your vehicle to Day Ford service! They try to swindle you out of money! I took my 2013 Ford Explorer in for a regular oil change with The Do not take your vehicle to Day Ford service! They try to swindle you out of money! I took my 2013 Ford Explorer in for a regular oil change with The Works package. I do not normally bring it to Day Ford but my regular service provider was unable to provide service before the holiday so I chose Day Ford as it is convenient to my place of business and they had an opening. I received a phone call stating that my tires were barely above state minimum (3/32) and that they had an odd wear pattern so I needed an alignment. Because I am a knowledgeable driver and knew when my vehicle had these service provided, I declined both services as the tires (Michelin) were less than a year old, and I had gotten an alignment with the tires. In addition, they did not even provide me The Works form showing my the status of my tires, battery life, etc. Because of the stated information, I subsequently took my vehicle to my regular service provider to verify that my tires were indeed at 3/32 because the only way this could be the case was if the tires were faulty which they would be under warranty. After measurement, my regular service provider told me that all my tires were at 6/32 and that my car was in alignment. I do not recommend Day Ford service for anyone as they tried to sell me tires (a $1000 cost) and an alignment (a $130) by telling me false information. They also did not provide me the paperwork showing this false information. More
by heckmanpsu
Employees Worked With
Service Department
