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#1 Cochran Ford Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.8
552 Reviews
Call Dealership (412) 856-0600

3696 William Penn Highway

Monroeville, PA

15146

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Showing 552 reviews

March 30, 2025

They were kind, quick and efficient. I was made to feel comfort with their professionalism and warmth of character. Everything was explained to my satisfaction. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
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Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 30, 2025

Very professional. Took my car before my appt.fixed what was needed quickly and correctly. More

by richardhighlands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 29, 2025

Jacob and Justin were awesome to work with. They got my truck and I'm happy. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Bob Lauer, Mike Bonetti, David Cincarik, Ed Adams, Jason Mossing, Sean Sperber, Newton Da Silva, Ali Elsaadawy, Justin Capozzi, Eric Jones
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Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you, Steve! We appreciate you choosing us, and hope you're enjoying your new truck.

March 29, 2025

You keep calling me and texting me, when I am NOT the person who took the vehicle in for service. If you can't even get the phone number correct for who the contact person is, its hard to give you a good More

by dean.campbell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dint know who they worked with, I wasn't there
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Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for bringing this to our attention- we apologize for the inconvenience. We'd like the opportunity to get this fixed for you, but are unable to do so with the information provided. Please reply here with the phone number where you are receiving texts and calls, or email us the information at feedback@cochran.com. We will handle promptly to ensure this does not happen again.

March 27, 2025

The location is convenient, the appearance is clean and welcoming, the selection of vehicles is outstanding, and the salesforce is extremely pleasant. But, I wondered why there were no women on the team. More

by Katydid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy, Bob Lauer, Mike Bonetti, David Cincarik, Ed Adams, Jason Mossing, Sean Sperber, Newton Da Silva, Ali Elsaadawy, Justin Capozzi, Eric Jones
Report | Print
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your experience with us! It's our pleasure to help. We value our entire workforce, including the women who make it all possible within every department of our company. We're always looking to add more valued members to our team!

March 25, 2025

Very easy to deal with and friendly. Highly recommend. Jacob will help you with whatever your needs are. More

by zc6379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy, Mike Bonetti, Justin Capozzi
Report | Print
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We look forward to welcoming you back for your next visit.

March 25, 2025

Never deal with them again. Will never buy a vehicle from them again .Buy a new vehicle get a used spare tire More

by tom Polovina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Loy
Report | Print
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your experience with us- we are sorry to hear it did not meet our standards for excellence. We'd like to know more about your concerns so that we may have an opportunity to make things right. Please email us with best contact information and details about your experience at feedback@cochran.com so that we can better assist. We look forward to reaching a resolution together.

March 24, 2025

I had an amazing experience at Cochran Ford Julian was amazing. I will recommend him to friends and family More

by ggamrat44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mager
Report | Print
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We hope for the opportunity to work with you again.

March 23, 2025

From the moment of my arrival, I was greeted with professionalism by the team in the service department. More

by cjmanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Austin and Cody
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Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

March 23, 2025

We brought our Ford in for service and they took care of everything. Another shop had quoted us for work that ended up not being necessary. So glad we can trust #1 Cochran Ford! Quality repairs and really n More

by laura.peckyno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! It's our pleasure to provide straightforward and simple service. Please let us know if you need anything else!

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