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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
541 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 541 reviews

May 29, 2025

The care I received DURING the sale was ok. The care I received AFTER the sale has been NONEXISTENT! I’ve been waiting patiently for them to give me a spare key I was promised for the car I More

by gregoryhensler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian
May 29, 2025

Very professional, clean, relaxing atmosphere. The employees there we’re very kind and welcoming and not pushy. More

by Nlt200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mager, Justin Capozzi
May 27, 2025

They ar e very efficient and a very friendly atmosphere in and out in no time More

by Power241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 27, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

May 27, 2025

Great experience. Everyone was very helpful and easy to work with. The buying experience was quick and efficient. More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian in Sales and Vinny in Finance
May 27, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help. We appreciate you choosing to work with us, and hope you're enjoying your new car!

May 27, 2025

Guy at the counter was very helpful. Was willing to work with me after a crazy set of circumstances More

by Gjboxall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin i think
May 27, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist.

May 26, 2025

Cochran Ford Monroeville was efficient, courtesy, and thorough. The manager Charlie and service consultant Cody were both so great and helpful. I highly recommend this dealership More

by timk2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie and Cody in service A+++
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! We will be sure to pass along your praise to our team. Please let us know if you need anything else- we hope to see you again!

May 26, 2025

A bit difficult to get ahold of someone in the service department sometimes but after you do things seem to get done. More

by pph7373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lauer
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your feedback with us! We apologize for any difficulty you had in reaching us, and hope for the opportunity to better serve you in the future.

May 26, 2025

Good service and convenient to my work location. I think the video is a nice touch. More

by Bowhunterawm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're glad you enjoyed our technician video feature. Please let us know if you need anything else- we hope to see you again!

May 26, 2025

Very pleasant process. Worked with Julian and he was great. 10/10. Would recommend anyone to work with him. I also worked with Justin Francis and was delighted to speak on More

by gmz7557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mager, Justin Francis
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! We appreciate the kind words, and will certainly pass along your praise to our team. Wishing you many happy miles ahead in your new ride!

May 25, 2025

Austin was great in regard to my automobile Good work and than you will be back More

by Gat2650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We look forward to seeing you again.

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