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#1 Cochran Ford Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.6
433 Reviews
Call Dealership (412) 856-0600

3696 William Penn Highway

Monroeville, PA

15146

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Showing 433 reviews

March 13, 2025

Very polite and knowledgeable took the time to explain everything we needed, Jacob are salesman kept in touch with us to let us know, everything that was going on. Even though 2 vehicles we looked at got More

by kimiko67228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Capozzi
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March 12, 2025

Took our Bronco for an inspection & the work was done well & in a timely manor More

by jeri1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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March 09, 2025

Their website repeated offers services that the dealership doesn't offer (at home service, courtesy rides, vehicle drop offs, etc) and until that issue is fixed I absolutely cannot recommend this d More

by j.jon.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody albritton
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March 09, 2025

Austin, my service advisor was very responsive through the process and was very knowledgeable and personal throughout the overall experience. More

by Kevin McNellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
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Mar 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We're happy to help. Please let us know if you need anything else- we hope to see you again!

March 05, 2025

They were very professional and friendly. They were very busy on this day so my oil change and tire rotation did take a little longer than last time. More

by gwsilvestri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 06, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! We appreciate your understanding, and hope for the opportunity to work with you again.

March 05, 2025

The service was very good, Austin is great to deal with, and as always I am taken care of quickly. Thanks for your service. More

by jemink6751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel , Ed Adams
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Mar 06, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We value your loyalty, and look forward to serving you again.

March 03, 2025

The whole experience was excellent. Jacob was very helpful. Got a car that I’m very happy with More

by kldonati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
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Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We hope you're enjoying your new car.

March 03, 2025

The #1 COCHRAN Ford Monroeville is very efficient and the facility is very clean. The service person kept me informed on what was going on. More

by Harpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again!

March 02, 2025

They were very thorough, flexible and accommodating. Top notch service done right. It’s nice for online scheduling. More

by mid15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Jason Mossing
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Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to work with you again.

March 02, 2025

This dealership provided great survice in a timely manner. The mechanic was very polite and even sent a video of his progress while working in my vehicle. More

by rwade03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
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Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your experience with us! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if you need anything else- we hope to see you again!

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