#1 Cochran Ford Butler County

My car was in garage as soon as I got there. And out quickly. Great service guys too. And out quickly. Great service guys too. More

They went above and beyond. Excellent service. Whoever set up this site demanding a minimum number of words is an idiot! Excellent service. Whoever set up this site demanding a minimum number of words is an idiot! More

All show and no go. A “free” inspection cost $18 for the sticker. The “free” oil change added a $3.46 fee because I asked to have my car returned in two hours. I had que A “free” inspection cost $18 for the sticker. The “free” oil change added a $3.46 fee because I asked to have my car returned in two hours. I had questions about features on my Bronco I had asked immediately after the purchase that were never answered. I was given the answer by another Bronco owner. More

They were very accommodating for my schedule. They worked my car in and took care of all my concerns. The gentleman working the desk was very personable and pleasant to deal with. They worked my car in and took care of all my concerns. The gentleman working the desk was very personable and pleasant to deal with. More

The service team demonstrated exceptional courtesy and provided comprehensive information. Their commitment to customer service is commendable. During the servicing of my Bronco, they proactively addresse provided comprehensive information. Their commitment to customer service is commendable. During the servicing of my Bronco, they proactively addressed an open recall of which I was previously unaware. We appreciate their thoroughness. More

Always efficient and courteous. Gets my vehicle in and out with great staff. Service managers and mechanics are awesome. Gets my vehicle in and out with great staff. Service managers and mechanics are awesome. More

Took vehicle in under factory warranty. Claimed problem was not under warranty. Charged me a $200 diagnostic fee and fixed the problem without my consent. Tried to sell me additional Claimed problem was not under warranty. Charged me a $200 diagnostic fee and fixed the problem without my consent. Tried to sell me additional services after that. Change cabin air filter=$85. I purchased a new filter for $21 and replaced it in 47 seconds with no tools. Was also injector cleaning for $180 ish. Pass on that. I’ve been going to this dealer for 15 years and every time I go there it seems to get worse and cost way too much. More

Always professional and very helpful everyone is kind. The work is done on time and complete. The work is done on time and complete. More

I have been taken my Explorer in for “ the works” since I purchased it 4 1/2 years ago from a private owner. I have had no problem or issue at Cochran!!! They follow up on any maintenance that my explorer mi purchased it 4 1/2 years ago from a private owner. I have had no problem or issue at Cochran!!! They follow up on any maintenance that my explorer might need and let me decide on what I want done. No hassle or pressure love that!!! More

Very friendly service, techs are very knowledgeable, waiting room is clean and comfortable. Would recommend them waiting room is clean and comfortable. Would recommend them More