#1 Cochran Ford Butler County

Super friendly service staff. Video of the undercarriage of the vehicle is a great service. The service performed was good. No issues Video of the undercarriage of the vehicle is a great service. The service performed was good. No issues More

VERY customer oriented. I did not have current copies of my registration or insurance verification. No problem; the guy at the desk said they would take care of it, just go I did not have current copies of my registration or insurance verification. No problem; the guy at the desk said they would take care of it, just go to the waiting room and get some coffee while they did the required maintenance. He came in a couple of times to update me. They are the best! More

Everyone is so friendly, caring, and helpful. I would recommend anyone who has a Ford to use this dealership. I would recommend anyone who has a Ford to use this dealership. More

Great 15 times wonderful car buying I bought 5 there Maverick ranger Eco sport mustang f150 Maverick ranger Eco sport mustang f150 More

Everything went smoothly. Everyone very respectful. It was great to get an update on want the problem was and the video showing me the problem. I'm glad I had my warranty. Tha Everyone very respectful. It was great to get an update on want the problem was and the video showing me the problem. I'm glad I had my warranty. Thanks for a great job. I hope I don't have to be back but if there's a problem I'll be back More

The service advisor listen to my concerns and took the the time to explain what he found and the solutions to repair the issues we found the time to explain what he found and the solutions to repair the issues we found More

Tyler trimbur was very professional both on the phone and in person. He explained everything very well. in person. He explained everything very well. More

I already responded on Friday. In case you didn’t see it, here you go: On a satisfaction scale of 1-5...I was satisfied, UNTIL I looked up the cost of the fuel vapor assembly In case you didn’t see it, here you go: On a satisfaction scale of 1-5...I was satisfied, UNTIL I looked up the cost of the fuel vapor assembly you put on. Using Ford's on line parts purchase website, the cost of this assembly is $147.84, at retail. (I'm confident that the wholesale cost would be even less than that) Your itemized cost on my invoice was $290.40, essentially double the cost from Ford Motor Co parts site. Now I am wondering about jacked up costs on other parts, so I looked at the TPMS sensor. The Ford parts site listed the retail price of $52.89. Again, wholesale cost should be less. Your invoice shows a parts cost of $ 110.38. In addition to this, your charge of $185 to review the check engine code is exorbitant. I had it checked at Advance Auto Parts, for free. I even gave you the code that they found. Frankly, I will be looking elsewhere, when I can, for service. So overall on a scale of 1-5, I give you a minus 17! More

Entire scope of work was completed on time and within budget to expected high level of quality. budget to expected high level of quality. More

Cochran Ford Service Department is professional and honest with what my vehicle needed. Thanks again Cochran Ford of Butler, PA. honest with what my vehicle needed. Thanks again Cochran Ford of Butler, PA. More