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#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.7
332 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

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Showing 265 service reviews

January 16, 2026

Service appt was easy to set up. I was greeted on arrival and all my questions answered. Everyone was very friendly. xxxx shame I had the same problem I dropped the truck off for the More

by D.Hassinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mariani
Report | Print
January 16, 2026

It took them 3 days to even show up for my valet appointment. The repetitive excuse was, “We don’t know what happened. We’re sorry. Let’s reschedule.” Finally on the third day, I get a call from Bob More

by Grace08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby, Tyler
Report | Print
January 12, 2026

Always greeted by friendly staff. Kept informed of progress. Always completed in a timely mannor. More

by jeneagodot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 14, 2026 -

#1 Cochran Ford Butler County responded

Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.

January 11, 2026

All the service techs and service writers at the Butler Ford Truck Shop are out standing. Great personality and very informative. Thanks for the great work. Bob Napes More

by Bnapoletan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer shawn
Report | Print
Jan 14, 2026 -

#1 Cochran Ford Butler County responded

Thank you for the kind review! It's our pleasure to help keep you running smoothly. We value your loyalty, and look forward to seeing you again!

January 08, 2026

Was in and out. Service was very quick. Glad I went here. Will be back More

by mccombsww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inspection
Report | Print
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! We look forward to seeing you again.

January 06, 2026

They were short staffed but they made it work and got things done for me. No complaints, good service. More

by business.ch17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

We're happy to help! Please let us know if there's anything else we can do to assist.

January 01, 2026

The manager of the service department couldn’t be any nicer. The mobile service needs a lot of improvement. More

by dodi626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi Mariani- incredibly helpful
Report | Print
Jan 04, 2026 -

#1 Cochran Ford Butler County responded

Thank you for sharing your experience with us! As we continue to launch our mobile service program, we'd really love to hear more about what improvements could be made. Please email us with your comments at feedback@cochran.com. We appreciate it!

December 29, 2025

Tyler in your service dept treated me right. Great customer service all around. Recommend to anyone. More

by BradHinchberger275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 31, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the kind review! It's our pleasure to help. Please let us know if you need anything else- we hope to see you again!

December 25, 2025

Cochran Ford always takes great care of me. I’ve come in for numerous car issues and maintenance, and they’ve always been super friendly, helpful, and swift in getting any of my concerns resolv More

by Caleb Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, Tyler
Report | Print
Dec 31, 2025 -

#1 Cochran Ford Butler County responded

Thank you for making us your service home! We're happy to help keep you running smoothly. Looking forward to welcoming you back for your next visit!

December 25, 2025

Customer service was outstanding and work was performed in a timely fashion. Thank you again More

by tigerv12003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mariani
Report | Print
Dec 31, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road! Please let us know if you need anything else- we hope to see you again.

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