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#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.7
309 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

Directions

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Showing 246 service reviews

December 06, 2025

Service was good tech was professional, and work was done on time and clean thank you More

by wayne_coop64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Henry
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December 03, 2025

I walked in looking for an oil change with no appointment. Tyler took care of me. I was out within the hour. The service guys at the Main Street location always take care of me. More

by Tbrackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
December 02, 2025

I never did get my car inspected. First they messed up my scheduled date. Then you said you could fix my muffler it sat at your shop all day then you called and said no you couldn’t. More

by mmetcalfe327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They were all terri
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Dec 02, 2025 -

#1 Cochran Ford Butler County responded

Thank you for bringing your experience to our attention- we are sorry to hear it did not meet our standards for excellence. We apologize for any miscommunication that occurred, and any resulting inconvenience. Please feel free to email us with details and best contact information at feedback@cochran.com. We look forward to reaching a positive resolution together.

November 30, 2025

I've been coming here for years and always been satisfied with Butler Fords sales and service More

by jbcross51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby was particularly helpful last service
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Dec 01, 2025 -

#1 Cochran Ford Butler County responded

Thank you for making us your automotive home! We value your loyalty, and look forward to welcoming you back for your next visit.

November 28, 2025

Great service with very good follow-up. I appreciate getting detailed information. Thank you much More

by sclaypoole21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Nov 29, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

November 28, 2025

Excellent service as usual. Scheduling was easy and my vehicle was done on time! Never an issue! More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Nov 29, 2025 -

#1 Cochran Ford Butler County responded

Thank you for making us your service home! We value your loyalty, and look forward to serving you again.

November 23, 2025

My car was in garage as soon as I got there. And out quickly. Great service guys too. More

by pswatson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Mariani
Report | Print
Nov 25, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road- please let us know if you need anything else!

November 21, 2025

They went above and beyond. Excellent service. Whoever set up this site demanding a minimum number of words is an idiot! More

by bc7718bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mariani
Report | Print
Nov 25, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the review! We hope to see you again.

November 21, 2025

All show and no go. A “free” inspection cost $18 for the sticker. The “free” oil change added a $3.46 fee because I asked to have my car returned in two hours. I had que More

by rmccann223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
?unknown.
Report | Print
Nov 25, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your feedback with us- we are sorry to hear that your experience did not meet our standards for excellence. We have shared your comments with our service management team for improvement, and hope for the opportunity to better serve you in the future.

November 19, 2025

They were very accommodating for my schedule. They worked my car in and took care of all my concerns. The gentleman working the desk was very personable and pleasant to deal with. More

by Sharee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Nov 21, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! We're happy to help, and hope to see you again.

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