Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.8
164 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

Directions

Filter Reviews By Type

Showing 164 reviews

April 06, 2025

Good communication about what needs repaired. I like the video explanation. The pick up and delivery service is great too if you can schedule enough in advance. More

by brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be helpful. We hope for the opportunity to work with you again!

April 05, 2025

Very easy to work with. service manager was polite and very good to communicate with More

by Pblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi, Kate Durbin
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

April 05, 2025

Used disparaging remarks. Very unprofessional. Will be telling everyone to go to another local shop and dealer... More

by Robert Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sean mckain
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

Thank you for bringing your experience to our attention. We have a zero tolerance policy for unkind or distasteful language of any kind, and would like to know more about what happened so that we can take the appropriate action internally. Please email us with details at feedback@cochran.com so that we can better assist. We look forward to hearing from you.

April 05, 2025

Tyler in the service department is great! Always keeps you informed on the status of your vehicle. More

by Rodgersgerry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the kind review! We will pass along your praise to our team. Please let us know if you need anything else- we hope to see you again!

April 04, 2025

My truck was repaired timely and works well now. The staff was nice and helpful. More

by Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mckain
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else- we hope to see you again.

April 03, 2025

The Cochran rep was great, very respectable and addressed all our needs. He was very concerned that our car was in top working condition and checked everything out for us! Great job More

by dursokvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
April 02, 2025

Great experience! Patrick and Damon were extremely helpful and the process of buying the Bronco Outer Banks went through smoothly. Highly recommend! More

by Andrea Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick McIntyre, Damon McBurney
Report | Print
Apr 03, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing to work with us, and hope you're enjoying your new Bronco!

March 28, 2025

Staff is friendly and very accommodating. Wait time is very minimal. I have gone to Natrona Heights location, before Cochran took over Butler County Ford, and prefer the service I receive a More

by Carrie Harbison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, both employees
Report | Print
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road! Thank you for making us your service home. We look forward to welcoming you back for your next visit!

March 27, 2025

That Tyler is such a sweetie, gave me the warm and fuzzies. He kept me informed on my car, and was very flexible with when he could get my car in. Everyone from my parts advisor, to my service advisor More

by Big Daddy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimble, Sam Barkley, Bobby Mariani, John Heinie, Cole Christie, colt hicks
Report | Print
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the great review! It's our pleasure to help. Please let us know if there's anything else we can do to assist- we hope to see you again!

March 27, 2025

I was happy with the way you people treated me. I will continue to use your services when I need them. Thank you. More

by zangfen141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! Thank you for making us your service home. We look forward to welcoming you back for your next visit!

1
...
5
6
7
...
17