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#1 Cochran Ford Butler County

Butler, PA

4.8
72 Reviews

400 S Main St.

Butler, PA

16001

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Showing 72 reviews

February 12, 2025

The support provided by the sales and service team is what keeps me going back! More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby!
Feb 13, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the great review! We value your loyalty, and look forward to serving you again.

February 11, 2025

Will never return. Called to make an appointment for daytime running light strobing issue, told them exactly what the issue was. Brought to service department and waste More

by Bradley2037
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Feb 13, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your concerns with us. Unfortunately we have to physically see the vehicle to diagnose and confirm that it part of the recall, and Ford does not yet have a fix for this issue in particular. We understand your frustration and apologize for the inconvenience.

February 10, 2025

Everyone there at Cochran was absolutely outstanding! ! Hats off to Patrick and Tyler phenomenal jobs!! More

by bbdd2230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 11, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the kind words! We will be sure to share your praise with our team. Looking forward to welcoming you back for your next visit!

Feb 12, 2025 -

bbdd2230 responded

Absolutely will b back! And will send my people ur way!!

February 08, 2025

I took my vehicle in for it's first oil change. The service department was courteous, quick and efficient. More

by llwlynkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Timbur
Feb 11, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! We look forward to welcoming you back again for future service.

February 03, 2025

Mike was my salesman and he did a lot of running around for me to get the right truck that I wanted.I will absolutely come back for my next truck.Everybody I met was real helpful. More

by keith.r.williams.1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tynan and Patrick mcintyre
Feb 03, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your great experience with us! It was our pleasure to help you find the perfect truck. We appreciate you choosing to work with us, and wish you many happy miles on the road ahead!

February 03, 2025

Always helpful when having vehicle problems. Bobby is also helpful with updated information. Great service More

by HarliDave358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby and Sam
Feb 03, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We value your loyalty, and look forward to working with you again.

February 02, 2025

Very easy to deal with. Had my truck ready when promised I highly recommend their Butler service department. More

by Bbowell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 03, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

February 02, 2025

When I called them originally to take care of my work truck, they were direct …answered all my questions and very precise about when I would have the vehicle back. I actually just picked the truck up fro More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Feb 03, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with our team! We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else- we hope to see you again!

January 30, 2025

Always accommodating, friendly, and professional. I really appreciated the walk around video report! Got my vehicle completed in a short time. More

by dannyg1Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jan 30, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if you need anything else- we hope to see you again!

January 30, 2025

They were very helpful in getting us the spare ignition key. All involved were very courteous and polite. More

by krl106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Barkley
Jan 30, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to assist! Please keep us posted and let us know if you need anything else. We hope to see you again!

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