Back

#1 Cochran Ford Butler County

Butler, PA

4.7
286 Reviews

400 S Main St.

Butler, PA

16001

Directions

Filter Reviews By Type

Showing 286 reviews

October 15, 2025

Great service great experience friendly people. Very helpful fast service very thoroughly and thorough with there services More

by mushroomchild25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Oct 16, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! We hope to see you again.

October 12, 2025

On time appointment. Easy to schedule. Friendly customer service. Work done in timely fashion. Thanks More

by escurran53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
Oct 13, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We hope to see you again.

October 08, 2025

Bobby got me in on short notice and went out of his way to find the parts I needed even though they were out of stock internally. I had to go out of town the following business day so it was a huge help. More

by Bryonbreese
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Oct 08, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road and running smoothly, especially before a big trip! Please let us know if there's anything else we can do to assist.

October 05, 2025

I purchased a new vehicle primarily using the online process. It went very well and the sales team kept in constant contact to make sure all materials were provided correctly. My time at the dealershi More

by teacher12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Milkovich, Patrick McIntyre
Oct 06, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your great experience with us! We're happy to provide a simple and straightforward sales process. We appreciate you choosing to work with us, and hope you're enjoying your new ride!

October 05, 2025

I brought my truck in for service. My service was completed in a timely fashion and was excellent. More

by michaelvereneck45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mariani
Oct 06, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.

October 01, 2025

Pretty disappointed, they had it for a couple weeks, said they needed an additional $1000 to make the AC run. I opted out of the repair, picked up the car and the AC was blowing cold air. So Ford, explain wh More

by mccandlessj1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Oct 02, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your concerns with us. Your AC system is experiencing a leak, and that is the cost of that repair. When you declined the repair for the leak, we filled the system with freon. That is why the system is blowing cold air again. However, over time the freon will leak out again, and the system will return to blowing warm air. We apologize if there was any miscommunication in explaining this to you. If you have any further questions about our recommended repairs or the freon fill, please give us a call directly so that we can discuss.

September 21, 2025

General manger Patrick is very poor bad on how he treats customers bad experience here not willing to work with customers his attitude is very bad and doesn’t make #1 Cochran number one it’s last on my lis More

by Idcustomz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Emily , Kate Durbin
Sep 22, 2025 -

#1 Cochran Ford Butler County responded

We are sorry to hear you are unhappy with your experience with us. Customer care is very important to us- we have passed along your feedback to management, who will be in touch to try to resolve your concerns.

September 21, 2025

They were quick and fast for my service and Iike this. And they took time out for my service to let me know ever thing else was ok. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 21, 2025

This was my 1st time going to this dealership/garage. Staff was very friendly, service was great. I will surely use them again! More

by Tamierhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 19, 2025

Service department is outstanding. Old fashioned values and always returns phone calls and make the customer feel comfortable and safe More

by LTrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!