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#1 Cochran Ford Butler County

Butler, PA

4.8
110 Reviews

400 S Main St.

Butler, PA

16001

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Showing 110 reviews

April 04, 2025

My truck was repaired timely and works well now. The staff was nice and helpful. More

by Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mckain
April 03, 2025

The Cochran rep was great, very respectable and addressed all our needs. He was very concerned that our car was in top working condition and checked everything out for us! Great job More

by dursokvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
April 02, 2025

Great experience! Patrick and Damon were extremely helpful and the process of buying the Bronco Outer Banks went through smoothly. Highly recommend! More

by Andrea Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick McIntyre, Damon McBurney
Apr 03, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing to work with us, and hope you're enjoying your new Bronco!

March 28, 2025

Staff is friendly and very accommodating. Wait time is very minimal. I have gone to Natrona Heights location, before Cochran took over Butler County Ford, and prefer the service I receive a More

by Carrie Harbison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, both employees
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road! Thank you for making us your service home. We look forward to welcoming you back for your next visit!

March 27, 2025

That Tyler is such a sweetie, gave me the warm and fuzzies. He kept me informed on my car, and was very flexible with when he could get my car in. Everyone from my parts advisor, to my service advisor More

by Big Daddy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimble, Sam Barkley, Bobby Mariani, John Heinie, Cole Christie, colt hicks
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the great review! It's our pleasure to help. Please let us know if there's anything else we can do to assist- we hope to see you again!

March 27, 2025

I was happy with the way you people treated me. I will continue to use your services when I need them. Thank you. More

by zangfen141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! Thank you for making us your service home. We look forward to welcoming you back for your next visit!

March 27, 2025

Timely, professional, thorough, and clean. The guys in the truck shop were great! Scheduling was easy. More

by Ehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 26, 2025

It would be nice if you could put how much the brakes has left on the receipt. It would be nice to know if I need to keep an eye on them before the next inspection More

by tmfabp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the feedback! We agree, and apologize if this information was not clearly communicated to you. We have shared your comments with our management team for improvement. We hope for the opportunity to serve you again!

March 25, 2025

Excellent service today, especially being short staffed. Tyler demonstrated attentive courtesy, what every customer expects. More

by Dave Kapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 01, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 24, 2025

Tyler was incredibly helpful and was able to get me in the same day for an oil change. Did a great job communicating and made everything easy. More

by travisdane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Caleb, Kate Durbin
Mar 25, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road with the service you need! We hope for the opportunity to serve you again.

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