#1 Cochran Ford Boardman
Youngstown, OH
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I was presently surprised that my car was fixed in less than five hours. I had no appointment but was taken care of completely. I was not expecting to be shuttled to and from my home. I appreciated the cou than five hours. I had no appointment but was taken care of completely. I was not expecting to be shuttled to and from my home. I appreciated the courtesy service. More
Salesman Cody Johnson was a great person to deal with, very professional and courteous. He didn't try to push us to hurry, just answered our questions and let us take our time. very professional and courteous. He didn't try to push us to hurry, just answered our questions and let us take our time. More
Quoted 2 weeks—took over a month with repeated delays and poor communication Originally quoted a two-week repair, but the vehicle took over a month with repeated missed completion dates and shifting timeli poor communication Originally quoted a two-week repair, but the vehicle took over a month with repeated missed completion dates and shifting timelines. Communication was inconsistent throughout, and the job was deprioritized for another customer, which extended the delay. The repair was completed (it took two days once finally started), but I would not rely on promised timelines or communication here. More
