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#1 Cochran Chevrolet
Zelienople, PA
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I was treated like a person & not a number! The dealership was wonderful, & I will try my best to refer customers to them!!! Thank you. Kay Thomas dealership was wonderful, & I will try my best to refer customers to them!!! Thank you. Kay Thomas More
From the moment we walked in the door at Kenny Ross the salesmen make you feel welcome. This is the second new car that we have bought from them. They answer all the questions that you ask them and are ver salesmen make you feel welcome. This is the second new car that we have bought from them. They answer all the questions that you ask them and are very helpful in explaining how everything works on the new car. We had a good time with the sales people there today and all I can say is you have two great sales people working for you and they should be appreciated with say a pay raise would be nice,it's really hard to find such good people to employ. More
this is the second vehicle ive bought from kenny ross chevrolet and not only is the staff exceptional but they do there best to get me the price i can afford thanks so much love my new car chevrolet and not only is the staff exceptional but they do there best to get me the price i can afford thanks so much love my new car More
My wife and I have purchased five cars from this dealership through employee, Robert Clay, in the last four years. Rob has been terrific to work with. He is honest and direct while patiently answeri dealership through employee, Robert Clay, in the last four years. Rob has been terrific to work with. He is honest and direct while patiently answering all of our questions and fairly presenting all options available. He diligently worked with us to find new vehicles that met our needs and never tried to oversell us with more expensive vehicles or options that we weren't interested in. We particularly appreciated that he contacted us when promotions came available that made it attractive to trade. And, especially, we valued his insights in securing a high quality, low mileage used car for our daughter in a 'third car' situation for our family that continues to serve us well three years later. We have had our vehicles serviced at this dealership since it opened many years ago along with body work effecting repairs from a couple minor accidents. We remain pleased with the high quality of all of our experiences with both sales and service. Concerning service, the work has always been done in a timely manner with each repair explained thoroughly with all questions patiently answers. Urgent needs have always been addressed as quickly as possible. The variety of promotions and reward programs certainly benefit repeat and regular customers. Pricing is fair and the quality of work exemplary. We would strongly recommend Kenny Ross North/Zelienople, PA, and salesman, Robert Clay, for consideration in sales, service and body shop contexts. More
It is well worth the trip north to check out this dealership. They are well versed in customer service from the congenial salesman, Josh Phillips, to the service guys, the cashiers, even the maintane dealership. They are well versed in customer service from the congenial salesman, Josh Phillips, to the service guys, the cashiers, even the maintanence guy doing the cleaning who smiled & greeted us as we passed in the hall. Josh patiently guided us through the looking, the scrutnizing, the discussion,and then the purchase of a lovely preowned Chevy Cruze. Their vast inventory far exceeds any other dealership, giving you many choices even when you are prcise in exactly what you want. I scoped out the choices on the web for two months prior to finding this dealer. Josh graciously gave up his morning, lunch, & most of the afternoon to make sure we were completely satisfied with our selection. He has called several times to follow up & has encouraged us to call at any time with needs or questions. We are one happy car buyer thanks to Josh. More
We went in for an annual inspection for our vehicle. while there we went into the showroom because we were beginning to review our options. bob asked me if I needed any help and I asked a financing que while there we went into the showroom because we were beginning to review our options. bob asked me if I needed any help and I asked a financing question. he then gave us some options and inquired further into what we were looking for in a vehicle. We told him and he looked at the sheet to see what he had that we would be interested in. We went out to look at a car and took a test drive. he then gave us the opportunity to discuss the matter in private. We decided to purchase the vehicle based on Bob's great customer service and our past relationship with Kenny Ross. More
Joshua Philips listened and understood what type of Malibu I was looking for and helped me decide between a basic mMlibu and one with the All Star Chrome Package. He quickly showed a side by side price Malibu I was looking for and helped me decide between a basic mMlibu and one with the All Star Chrome Package. He quickly showed a side by side price comparison of charges in a way that was easy for me to understand. The was the first time in mu life that i was able to purchase a car on the first visit. The staff at Kenny Ross sold the car to me at lunch time and had it ready for me after dinner. All the paperwork was finished by closing time that evening. Amazingly efficient! More
My experience with Keith at Kenny Ross was better than any other car dealer experience that I've ever had. I didn't feel like I was being "sold" a car. Keith listened to what I needed versus trying to f any other car dealer experience that I've ever had. I didn't feel like I was being "sold" a car. Keith listened to what I needed versus trying to force me into a vehicle that I didn't want despite his strong recommendation for the Mazda 5. I have never seen a sales/finance person treat a customer like this. I will definitely return to Keith and refer him to others. Thanks Keith!!! More
Theresa & Bob K. I am writing to share my experince with my recent purchace of a used car.I had just received one of those letters for advertising being quailified for a loan.From Kenny Ross Chevrolet- with my recent purchace of a used car.I had just received one of those letters for advertising being quailified for a loan.From Kenny Ross Chevrolet-Buick North on route #19 Zelienople. All I needed to do is call or go on line to register to see the amount I quailify to use to purchace a new or used vehicle.I thought about just throwing it in the trash,like usually do.But I am glad it used it.I set up a appointment with Keith McQuiston, A special Finance Associate. I went with my husband and we both thought it would be a waste of time.We both thought we would not come home with a sharp car with all the bells and whistles in it.We where greeted at the door by a very friendly sales rep. He took us to meet Keith and he was very kind and made us both feel great! I told what I was looking to buy and I told him It was Patricks Day.And hope he could do his magic to get us a something that we could ride the grandkids to the ball field this year. He assured me that was his job. he did as he said and we left very happy!We where very surprised to see how fast we got out of there.only a few hours in and out the door. I have been at other car dealers and you could almost need a pillow and sleeping bag! I see why Keith has been working there for a long time he was GREAT!and i will refer him to any one.Keith McQuiston did work his magic and maybe a little help from a little Green Man with pointed ears.with a pot of gold and a rainbow!! If you need help to get a vehicle just call or go and let Keith know Gram sent you! More
josh was highly professional, and very cordial. when we had questions, his answers were straight forward, and he did not hesitate to tell us he did not know off the top of his head the answer to one of our had questions, his answers were straight forward, and he did not hesitate to tell us he did not know off the top of his head the answer to one of our questions. More