#1 Cochran Buick GMC Robinson
Pittsburgh, PA
Filter Reviews by Keyword
By Type
Showing 494 reviews
05/25 we purchased from Cochran Robinson for the 1st time because they had the car we were looking for. Sadly 5 months later we’ve repeatedly left messages to sales and service depts. and cannot get a ca because they had the car we were looking for. Sadly 5 months later we’ve repeatedly left messages to sales and service depts. and cannot get a call back for the new Acadia we purchased. We still need blackout emblems already paid for, and an appointment to have a malfunctioning sunroof fixed that’s stuck in the open position. Wanted to also purchase cross-rail add-ons and still waiting for a quote — you’d think they’d like to make more money? Deplorable customer relations. We can’t even drive this car safely with a stuck sunroof. So upset More
I took the truck in a specific problem and the mechanic never even looked at it wanted to make other repairs on the truck instead, I will never return to your dealership for repair or to buy a new vehicle never even looked at it wanted to make other repairs on the truck instead, I will never return to your dealership for repair or to buy a new vehicle More
I purchased my vehicle from here and they are still doing a Great Job...The Rep. Noah that helped when I came in is Very Professional and Polite..Good Job Cochran I will be back when Its time for another Veh a Great Job...The Rep. Noah that helped when I came in is Very Professional and Polite..Good Job Cochran I will be back when Its time for another Vehicle😁: More
Wonderful friendly staff. I took my car in for a leak. Discovered issue with transmission. Noah advised me of issue. The car couldn't be driven. Arrangements were made for ren I took my car in for a leak. Discovered issue with transmission. Noah advised me of issue. The car couldn't be driven. Arrangements were made for rental. I was updated on status of repair and notified when ready. Everyone was helpful each step of the repair. Very reputable dealership. Customers treated with respect. More
Worst experience I have ever had with any dealership I have purchased vehicles from them and never had a issue but I will make a promise that I will never break is i will never return to this service depa have purchased vehicles from them and never had a issue but I will make a promise that I will never break is i will never return to this service department ever damaged our vehicle and never told us they damaged it and had our vehicle for almost a month I will never recommend this dealership to anyone told more lies than our government More
I did traded with my jeep 2011, I was making sure I have everything to covered to have power steel cover and everything else, so I trades from my jeep to jeep 2019, I love it! After 2 month later, I found o everything to covered to have power steel cover and everything else, so I trades from my jeep to jeep 2019, I love it! After 2 month later, I found out that never put to approved all my coverage (warranty) i didnt know what it called. I traded jeep patriot 2011 into 2019, and ending up with no warranty coverage. I literally thought i have all coverage. I am Deaf with disabilities, I do struggling to read. But unfortunately they literally took advantage of me. And they never explained to me about warranty when I said. clearly will I get coverage for my power steel wheel, they said yes yes. Before I signed everything. They tricked me! I feel sad how dare they tricked disabilities people! More



