#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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I have been a customer for 7 years. The Service staff go above and beyond. Christy and before her Tim have always taken good care of me. The Service staff go above and beyond. Christy and before her Tim have always taken good care of me. More
I’ve very happy with my purchase from here. Larry was great and so was the financial manager! Larry responded quick and was happy to answer any questions or concerns. He helped a ton especially Larry was great and so was the financial manager! Larry responded quick and was happy to answer any questions or concerns. He helped a ton especially since I was coming from WV and buying without testing it out. More
I love this dealership. They are always very responsive and friendly. I go out of my way to take my Buick to Cochran for service. Great place. I highly recommend it! They are always very responsive and friendly. I go out of my way to take my Buick to Cochran for service. Great place. I highly recommend it! More
Service is fairly good at this dealership and the service advisor that I work with is very responsible and knowledgeable and will work with customers, but the wait time for service completion on certain jobs advisor that I work with is very responsible and knowledgeable and will work with customers, but the wait time for service completion on certain jobs can be extremely long. It took 2 1/2 hours to change front differential oil on my truck. The original estimate was supposed to be approximately one hour. I arrived on time for a service appointment and thought I was gonna be out within an hour an hour and 15 minutes, but that was not true. There was additional hour and a half up on top of it. I have to wait for a complete service on my truck. Very disappointing !!! More
They witnessed the engine burning through oil and overheating multiple times. Completed oil consumption test proving the issues over numerous months and visits. Once confirmed they bring it in for a overheating multiple times. Completed oil consumption test proving the issues over numerous months and visits. Once confirmed they bring it in for a recall test just to note it passing despite burning tons of extra oil. They replaced oil with thicker oil but engine still burning oil and more mpg has decreased by over 3mpg. By the way this is a brand new vehicle that they sold with known engine issues and did not disclose. More



