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#1 Cochran Buick GMC Robinson

Pittsburgh, PA

4.5
341 Reviews

5200 Campbells Run Rd

Pittsburgh, PA

15205

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Showing 341 reviews

June 01, 2025

They Helped with everything I needed . Answered all my questions. And were professional and quick More

by Bellachrista05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Wilson
Jun 02, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist.

May 31, 2025

They were extremely efficient and professional providing service. I would recommend them to service your vehicle. More

by karlmocharko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Jun 02, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for recommending us! We hope for the opportunity to work with you again.

May 31, 2025

Outstanding customer service. Professional mechanics that working in detail in my vehicle and always fixes any issues More

by grafxdzine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Jun 02, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for making us your service home- we look forward to working with you again!

May 30, 2025

This dealership communicates very poorly. I have had multiple negative experiences at this dealership. Left me in the dark and would only communicate via text. More

by Richard.douglas81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christy Davis
Jun 02, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for taking the time to share your honest feedback with us. We apologize for any lapse in communication, and have shared your comments with our management team to be addressed internally. If there is anything further we can do to assist in reaching a positive resolution, please contact our customer care team at feedback@cochran.com. We hope for the opportunity to earn back your trust.

May 29, 2025

Excellent service! Bill was great, my wife and I both bought his and her trucks! Sierra 1500 3.0 AT4 and Canyon Denali! Work with us on price and trade in! 10/10 recomm More

by Joseph Hinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 02, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for recommending us! It was our pleasure to help you and your wife find the perfect trucks to suit both your needs. We appreciate you choosing us, and hope you are both enjoying your new rides!

May 28, 2025

The service was good. I got new tires and inspection and they left my rims and tires. A mess did not clean at all. Looked terrible. More

by gimigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
May 29, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for letting us know about your experience. If we can assist in reaching a positive resolution, please contact us with details at feedback@cochran.com.

May 27, 2025

The salesman was very nice, Tim, but the finance manager, Paul, was dismissive. Ultimately, I felt harassed to get that warranty and he did not submit my credit requests timely as I had to unfreeze my credit More

by Lichr9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas McNally
May 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for taking the time to candidly share your experience with us. We appreciate your feedback, and apologize for any negative interaction or inconvenience that you experienced. We have shared your comments with our management team to be addressed internally. If there is anything else that we can do to assist in reaching a positive resolution, please do not hesitate to give us a call directly.

May 27, 2025

Very accommodating friendly helpful staff that were willing to work with us and cover all our questions. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kavros
May 27, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help- please let us know if you need anything else!

May 26, 2025

I was warmly greeted upon the moment I got to the dealership by a representative More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
May 27, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help- we hope to see you again!

May 26, 2025

This was the first time in my life that my car buying experience was easy and a pleasure from start to finish. Bill was excellent, thorough and went the extra mile to find the truck that I, both, wanted More

by squirehutler71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
May 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you so much for the glowing review! We appreciate your recommendation, and will certainly pass along your kind words to our team. Thank you for choosing to work with us- we hope you're enjoying your new truck!

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