
#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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Very disappointed with the service department! ! Went there Saturday for an oil change and have my breaks checked because the driver side wheel was smoking and have a break burning smell. The serv ! Went there Saturday for an oil change and have my breaks checked because the driver side wheel was smoking and have a break burning smell. The service department said my breaks were perfect and sent me on my way!! I drove to church and my wheel almost caught on fire it was so hot. I couldn’t make it home so I left at Cochran service and I wrote that my brakes were smoking and it could be a stuck caliper and it needs checked!!!! It went down hill from there! They were going to charge me $1558.00 for caliper, rotors and pads! I had my truck towed to another shop and $525.84 later I’m back on the road! This could have been very bad because Cochran was very very negligent diagnosing my vehicle!! I wanted to trade my vehicle in and get a newer version of what I already have but I’m not to happy with Cochran right now!! More
They make you feel like you're part of the #1 Cochran family. I got a dent in my vehicle one day before I had my new truck for a week. They made me an appointment right away at the body shop to pop out t family. I got a dent in my vehicle one day before I had my new truck for a week. They made me an appointment right away at the body shop to pop out the dent. More
Always had a good experience with Cochran. It’s my go to dealer. This is my 2nd vehicle from you guys. I’ll be looking for a Canyon next time around. It’s my go to dealer. This is my 2nd vehicle from you guys. I’ll be looking for a Canyon next time around. More