
#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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The service department basically doesn’t care to call you back ever. I’ve tried to get in touch with them for 3 days and no response. This is in regards to a part that was ordered, I hope! back ever. I’ve tried to get in touch with them for 3 days and no response. This is in regards to a part that was ordered, I hope! More
Clean, nice waiting area, Joe, our sales person, was helpful and patience. Writing up the sale was somewhat confusing. Not knowing what we were signing. Did not see the repair area helpful and patience. Writing up the sale was somewhat confusing. Not knowing what we were signing. Did not see the repair area More
Really didn’t have a problem with the sales person. You expect some half truths. The finance portion don’t let your guard down. After being told how bad your GMC may get after the three year warranty. You expect some half truths. The finance portion don’t let your guard down. After being told how bad your GMC may get after the three year warranty. Without quoting a price and without explaining your 250.00 deductible. He sells you a 7 year warranty. Without explaining that the average vehicle is driven 12,000 miles a year. Didn’t mention your extended warranty is only valid for 60,000 miles which makes your purchase only good for five years. Wher are the ethics in this sale. Nothing disclosed Then top that off with the fact nobody from the dealership will call u back. Makes Cochran 2023 ethics award meaningless. Could have been a much better. This practice boarders on fraudulent business practice More