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#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.8
826 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 826 reviews

April 20, 2025

Logan Crise did an excellent job in getting us in the best vehicle we could have asked for! More

by Bill.paronish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tompkins, Logan Crise
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!

April 20, 2025

Fairly straight forward process. Salesperson was great, finance manger seemed shady. Discounts for vehicle ended up not applying do to other fees. More

by jg5499863
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Dunnivan
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your feedback with us! We apologize for any miscommunication or negative interaction, and will share your comments with our management team. If you have any concerns or would like to discuss anything further, please don't hesitate to give us a call.

April 20, 2025

Outstanding customer service! ! I loved the video of showing me what exactly will be done with my vehicle and the vehicle being washed after the service!! More

by plwcares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if you need anything else- we hope to see you again!

April 20, 2025

Donna is the f ing xxxx. Old school, and cool as xxxx. I was going to ask for the greenest salesperson. But D was right there More

by stephaniechaner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Plimpton, James Tompkins, Shawn Smail, Donna Dunnivan, Travis McNeil, Bryan Downs, Larry Dowd, Logan Crise, Erik Antonucci, Sidney Walker
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist.

April 19, 2025

A good fast experience. The advisor was helpful and got me out the door quickly. More

by nickeld05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

April 18, 2025

Very satisfied for sure. They explained everything very well. I would recommend you to anyone. More

by Jlanders394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Bovo
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for recommending us! We appreciate your business, and hope to see you again.

April 18, 2025

TERRIBLE SERVICE! Would not recommend this dealership to anybody. I was mislead, and kept in the dark about details of financing, and what kind of extended service war More

by munkepaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Grobs, Larry Dowd
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for taking the time to candidly share your feedback with us. We apologize for any miscommunication regarding the requirements of an out of state purchase, and are sorry for any inconvenience caused. We would like the opportunity to further go over your concerns and reach a resolution. Please give us a call directly so that we can discuss and move forward together.

April 18, 2025

Treated me very well. Service was outstanding. Honestly have no complaints. Price is fair. Team is amazing. More

by airhawke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your great experience with us! We're happy to help. Let us know if you need anything else- we hope to see you again!

April 18, 2025

Ease of appointment. Great service. Knowledgeable and friendly staff that explain the process and keep the customer informed. More

by curtismelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us! We hope to see you again.

April 17, 2025

Everyone was very friendly and courteous. The person that helped me was very helpful, patient and understanding of my needs. I have recommended your dealership to a few people already. If I w More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aurora Mcilwain, Larry Dowd
Apr 17, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for the kind review! We appreciate you recommending us, and look forward to seeing you again.

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