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#1 Cochran Buick GMC Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.8
853 Reviews
Call Dealership (412) 357-4558
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4520 William Penn Highway

Monroeville, PA

15146

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Showing 853 reviews

July 30, 2025

I am always impressed by the service and appreciation for their clients. Everyone is very accommodating More

by nicolinadk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Warner
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Aug 01, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

July 26, 2025

Gage and jerry went above and beyond with my service. I brung my car in for a initial inspection and the shop promptly told me everything that needed to get done. They ordered the parts went through my w More

by Austins34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage and Jerry
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Jul 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us, Austin! We will be sure to pass along your praise to our team. We appreciate you choosing us, and look forward to seeing you again soon.

July 25, 2025

Excellent service department wouldn’t trade it for another dealership and will continue with Infiniti for this reason! More

by gina.hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
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Jul 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help, Gina! We appreciate you choosing us, and hope to see you again.

July 23, 2025

Very professional and courteous when it comes to customer service. The efforts are very much appreciated. More

by cwms714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Wieland and Stanford Mahan
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Jul 24, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you are enjoying your new car!

July 22, 2025

My service was advisor was very professional polite, courteous, and did a great job with communicating with me about what was going on with my car and when it would be done More

by Redsportrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs, Jonathan Luciana
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Jul 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for your fantastic feedback! We're thrilled to hear that your service advisor provided such a professional and communicative experience, and we look forward to serving you again!

July 22, 2025

Horrible they are rude and done damage to my vehicle and not a care about it More

by Pattyyeager68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Downs
Report | Print
Jul 22, 2025 -

Pattyyeager68 responded

They were very rude. They damaged my windshield. I had to pay three dollars for windshield. They first told me the car was going in for an ABS recall then after they got it there was only an airbag recall get the brake lights on the car is 19 years old it’s 2006. The whole underneath is rusted so somebody can put on a hoist but yet I have 2002 Subaru outback 2001 for Mustang 1999 Ford F150 I have Camaro 91 and 92s and none of them are arrested out that doesn’t say very much for infinity and when I called him about it, they said there’s nothing we can do

Jul 22, 2025 -

Pattyyeager68 responded

Then when I tried to call them to see if it was done, they kept hanging up on me. I had to call the lady that makes the appointment to even get anything about my car and I took it to one dealership and without even sending to me, they took it somewhere else and I need to pick it up there.

Jul 30, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're sorry to hear about your experience, and we have addressed your comments internally.

July 15, 2025

Thank you for doing great work and making the process easy! Please keep it up! More

by jb421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Werner
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Jul 16, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for the glowing review! It's wonderful to hear that you found our service easy and efficient. We appreciate your kind words, and hope to serve you again soon!

July 03, 2025

Everyone was genuine and extremely knowledgeable. I enjoyed my experience of getting a new car More

by courtwall2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Grandy, Travis, Jerry,
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Jul 07, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Thank you for choosing to work with us. Wishing you many happy miles on the road ahead!

July 03, 2025

The wisdom and knowledge of my concerns and answers offered by Jerry I was blow away of the video made by the tech showing me the wear left on my tires giving me peace of mind I was not going to be ta More

by Elizabethasafran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Werner
Report | Print
Jul 07, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you so much for the kind review! We're so glad to hear that our technician video feature was helpful to you. Please let us know if there is anything else we can do to assist- we hope for the opportunity to work with you again!

June 29, 2025

I was very happy with my Infiniti service. Jerry W. was very helpful and sent a video of my tires & brakes upon inspection. He gave the breakdown of what was needed and kept me informed by tex More

by Patti DiDomenico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry W.
Report | Print
Jul 01, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your great experience with us! It's our pleasure to pr ovide straightforward and comprehensive service. Looking forward to welcoming you back for your next visit!

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