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I really enjoyed working with Ford Elliott. He made the entire experience painless including coordinating some after-market add-ons. I'll be back again when it's time to make the next purchase.
My experience with Chandler at Covert Buick GMC Bee Cave was outstanding from beginning to end. From our first interaction, she was professional, personable, and extremely knowledgeable. She took the time to truly understand what I was looking for and made sure every option was clearly explained without any pressure or rushed decisions. Chandler was patient in answering all of my questions, transparent throughout the entire process, and proactive in keeping me informed at every step. She made what can often be a stressful car-buying experience feel smooth, organized, and straightforward. Her attention to detail, honesty, and genuine commitment to customer satisfaction really set her apart. Even after the deal was completed, Chandler made sure everything was handled properly and that I was comfortable and confident with my purchase. That level of follow-through speaks volumes about her professionalism and work ethic. If you’re considering Covert Buick GMC Bee Cave, I highly recommend working with Chandler — you’ll be in excellent hands.
Taylor was very good to work with; he put together a good deal and made the transaction fairly easy. Overall, I was satisfied with the transaction and delivery was great, Rory I think was the delivery guy's name, very nice young man. Finance process was typical car dealer xx, all dealers should work on that aspect of the business. I understand that F&I is a huge profit center, but the smoke and mirrors aspect of F&I should really be avoided with some customers. I just want to buy a vehicle, I don't need lug nut protection, GAP, paint swirl refurbishment, window etching, permanent new car scent, or any of the other non-sense. I also think that you should promote factory extended warranty not COVERT self-insured aftermarket service contracts. All that said, you will get a chance at my next purchase.
I was very pleased that my son was able to find just what I wanted for me!
Very friendly staff - made the experience much more pleasant. Special shout out to salesman Cole Bednorz and Daniel Flores, financial manager for their assistance.
Matt did a great job getting all of our Yukons in and out for the recalls
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