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Steven is an absolutey excellent seller. He tries to accommodate what he could and was very patient.
Niko delightful person only doing his job. Wish car was a little cheaper, but what do expect for a Lexus. Ha ha ha
This is my 3rd Subaru purchase.Twice dealing with Steve Chaves, the man is awesome-a pleasure to sit with, he is knowledgeable, patient, answers question ensuring your understanding. No 'pressure" from Steve. Joe Messina gets a 'thumbs up" for making sure your at ease and asks if you are comfortable with process. Cannot say enough about Inna Perez, the woman has found her calling in being Business Manager. She is friendly, personable & patient. She is a pleasure to sit & speak with, she moves along quickly & efficiently her knowledge makes her an outstanding valuable employee along with Joe & Steve, I must acknowledge the service department also. Over the years I have been extremely satisfied with their understanding & completion of service in a timely manner. Recently I have dealt with Justin Luiz, once for an emergency tire issue, with no appointment on a Friday afternoon Justin took care of the issue & I was on my way sooner than I expected. Justin seems to enjoy his job & seeing to it that the customer is satisfied & happy. I think he has found his 'niche' in this service & wish him well...also a valuable employee.
I want to mention my experience at STATELINE SUBARU SOMERSET, Massachusetts. Last week I bought a vehicle, a Subaru Crosstrek Limited brand new 2024. exceptional experience with the individual in sales whom I was fortunate enough to have sold me my new vehicle, I would be remiss without saying a few words about this individual in your sales department, Zachary Wzyzykowski I want to share my experience at STATELINE SUBARU in Somerset, Massachusetts. Last week, I bought a brand new 2024 Subaru Crosstrek Limited. I had an excellent experience with, Zachary's Wzyzykowski sales department. He was the individual who sold me the vehicle, and I am impressed with his service and knowledge of all Subaru Models and the details of each model of Subaru I mean the differences in the Subaru Crosstrek features such as premium with leather and upgraded sound system with the 2.5 boxer engine or the vehicle I purchased with the 2.0 Boxer Engine also my car has cloth interior whereas the premium has leather interior which was explained to me by Zachary before I decided on which vehicle to purchase. When I arrived to pick it up, Zachary thoroughly and completely explained my new vehicle's exterior and interior features which makes me think I was fortunate to have Zachary as my salesperson at Stateline Subaru.
I had never leased a vehicle before but wasn't in a postion to purchase a vehicle at the time. I fell in love with my 2021 crosstrek! Now that my lease is up, there was no doubt I was ready to either buy out or lease a new Crosstrek!. Drew LeBlanc worked with me with no hard sell agenda, very down to earth and full of knowledge! He made me truly comfortable as I made my decision. I pick up my new crosstrek on Saturday! Can't wait! Thanks, Drew!
Just purchased a Subaru Outback. Everything went better than Expected. John Ciampa, the salesperson, was helpful, informative and went over and above. Very happy with my purchase and State line Subaru.
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