I'm very happy with my 2012 Kia Serento Ex. Joe from Metro Motors was welcoming and answered all my questions promptly and professionally. Joe went above and beyond to please me, there was no pushy sales tactics dealing with Joe. I gave Metro Motors 5 Stars because Joe earned every Star! I would highly recommend anyone looking to purchase a quality used vehicle to go see Joe at Metro Motors first.

We bought a used car from these guys and they deserve great reviews for their customer service and devotion to quality. After purchasing the car we noticed a few things that needed repairs, John and Jim were diligent to get the repairs done in a timely manner and at no additional cost. They were a pleasure to work with and I would highly recommend them for their dedication to provide their customers with the best service possible. Thanks guys!

Bill Ward is quite the character. Misogynistic, rude and simply repulsive. Give your business to anybody but this company. I am selling a (personal) car on eBay. I am not a dealer, broker nor dealership. Mr Ward reaches out with an initial low offer. I kindly decline, a few days later he offers a little more. I give him a firm price & he asks for my phone number but never called. Today via eBay message he again gives the same initial low offer then says; "You are a clown and you should have took the (low offer). Since you are so unexperienced at the car business you'll find out that your first offer is your best offer.." and says; "You're a woman, stick to staying pretty and leave the car business to the men."

I brought a 2006 4 Runner from Joe. After s few days some lights lit up on the dash board. I called Joe and with no hesitation he told me to bring it back to be diagnosed. Turns out it was a very difficult problem to pin point but he did not give up. He honestly spent weeks working on my vehicle. He would diagnose, change parts, drive it himself and start back at square one when the lights reappeared. In the end it was a wire. I can't even begin to imagine the headaches not to mention the money it would have cost me to figure this out on my own. I can't express my appreciation for all of the time and effort spent to assure the vehicle I purchased was up to par. A lot of other dealers would have told me it was not their problem but Joe assured me he would fix the problem and he did. I must add he even tore my tailgate window apart to fix it for me. He truly went above and beyond to assure my satisfaction. I am so happy with and love my vehicle so so much. Buy from metro motors and rest assured you are getting honest loyal service. I can't say enough good about this place. All of my future vehicles will most definitely come from metro motors. Thanks again Joe. Your the best!

amazing customer service; great value vehicle; I would 100% purchase a car from this dealer again. They got me a great deal on an extended warranty; delivered auto-start straight to my door. Such an easy process.

From my experience, if they purchase your car. They make you an offer, you except, and after you except and they make a deposit, they will back out making some excuse. They will not ask questions before they buy or do any due diligence in pre-inspection.