Tell us about your experience with McGrath Honda of Elgin.
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sales Dept.
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He was very nice, clear in his communication, and kept me updated. He was great
No issues. I am a longtime customer and enjoy working with Carie and Roberto Good service
Quick, personable, efficient Jason was nice as always. And remembered me from my previous visit
Courteous, attentive, knowledgeable ! Wonderful experience Lounge area was comfortable, work area nooks were individualized . I was able to work while I waited for the service.
My contact was very good. Kept me informed. After I picked up the vehicle and drove home, all seemed fine. The next day my tire sensors said I had low pressure. I called multiple times and never got through. I just went over and asked that it be addressed. It was taken care of but not without me complaining (which I don't like). You had the car for 24 hours and I was without a vehicle. Then when I got it back, I had to return for more assistance.
Jason n the service tech ensured a thorough look at my vehicle and made a call to Honda to ensure that my issue was correctly identified and fixed. I am very pleased with there assistance, they also ensured after 2 days I got a loner vehicle.
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