Never going back it’s a horrible experience if was the owner I would be ashamed of who I’m hiring to be service writers I broke the key for it to not work and got charged a lot of money for it. Totally scam.

Very bad customer service Hannah is very rude and lie about everything if I was a manager she would be fired by now

I come to the dealership for diagnostic I paid for it first time when I came to do the work they want to charge me another diagnostic and when I told Kristie bowman no one asked me if it was okay to charge for extra time she lied and she said I did this place is a joke. And because they don’t know how to make a car run the manager Tony come out of his office to tell me that they not gonna work on the car they just suck I wouldn’t recommend this dealership to my worst enemy they did no progress and just want money and Kristi if I was you I would learn how to talk to customers because it was trash attitude Hubler ford stealership

Hannah is an excellent service advisor. She is very knowledgeable and her communication is excellent.

So far buying as well as servicing our vehicle, was great! Will recommend to others

I have purchased Ford trucks from Wayne Leach for over 20 years. The last several years it has been a new truck every year. The truck are F150 Lariats and the two were Power Boost. One from Hubler Shelbyville and the last one from Hubler Franklin. .I found him to be a honest and fair sales man. I have followed his move in dealerships and I will continue to work buy from Wayne as long as he decides to sale. Hubler have a nice facility and I look forward to working with the service department. Thank you Gary Gardner