Very pleasant experience. Had reservation and was taken care of right away for oil and filters change. Had coupon for 10% off. They also have senior discount. Jose was service tech and confirmed what they would do. We went and had breakfast. On the way back, received text that car was ready within the timeframe promised. Complementary car wash. Very clean professional environment. Jose very professional and friendly. Clean environment. Highly recommend this dealership for service.

Excellent car buying experience with John. Customer service, communication, and transparency all top notch. Highly recommend!!!

The process was so easy. I got my car in right away and then was given an uber ride home and back. Everything was taken care of in a timely manner. The purchase of my car was great and now I got to experience the great service.

Called Mark Kia regarding the Kia Telluride we saw on line. Spoke with Bryan Kelly and said it was no longer available but he recommended two other Telluride's that were available on site. He graciously offered to have the vehicle ready for inspection in front of the dealership to avoid a lengthy search in the heat. Just as we were about to leave, Bryan called to inform me that one Telluride was in the process of being sold and the other had a minor dent. However, he wanted to consult with his manager and verify the information. Half an hour later, he called back to confirm that the original Telluride was still available. We arrived twenty minutes later, and the staff greeted us outside, offering cold water upon entering. We met with Bryan, who was very pleasant and professional. He provided a detailed overview of the Telluride and accompanied us on a test drive. Upon returning, we discussed financing options, and Bryan, along with his manager and finance manager James, addressed all our concerns. We highly recommend Mark Kia for their exceptional professionalism and seamless experience. Request to work with Bryan, and he and his team will ensure a smooth experience from start to finish.

Excellent customer service great communication. Wake me up and beyond to make me feel comfortable with my purchase..

Negotiated a price based on what a competitor could offer. I brought the invoice in and asked if they could beat it and they were hard pressed but eventually caved and beat the offer by $500. I think the best way is to hit one dealership against another and see what they ultimately can sell the car for. However, when I pick up my car all the stickers on the seatbelts front of the car mirrors have not been taken off. Also, they forgot to install the Lojack that was part of the dealership package. So I had to return the car to have that placed. And at that point they still didn’t take any of the stickers off that I asked them to so they don’t really Adhere to detail.