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Troy Mayer made it easy and low pressure to buy a new Lexus SUV. thanks
I had a great experience at the Lexus dealership in Wilmington. I had the pleasure of working with Troy Mayer. He was patient, knowledgeable and helpful throughout the entire process. He made sure I was happy with my decision and even followed up after to ensure all was well. I will recommend anyone looking to purchase to contact Troy, he made my experience truly memorable.
I purchased a 2026 Lexus NX350h in April from Lexus of Wilmington. I worked with Troy Mayer who was very diligent in helping me choose the correct version to suit my needs and desires. He was patient as I needed to test drive a few different models and actually ended up with a different model than I thought I wanted but it is the perfect one for me. I couldn’t be happier. Troy demonstrated all the features including teaching me to use the auto park feature. He has reached out to me several times over the past two months to see if I had any questions or concerns that needed to be addressed. I would definitely recommend him as a salesperson and he will also entertain you with some very fun card tricks while waiting for paperwork etc. Thanks, Troy!
Troy and DJ made the process really smooth and fun. Never felt pressured. Would 100% buy from Lexus of Wilmington again.
I purchased a 2024 Lexus RX 350 from Lexus of Wilmington in April 2026 and had an outstanding experience working with Marty Ervin. From our first conversation, he was professional, friendly, and genuinely focused on what I needed rather than pushing whatever was on the lot. Marty took the time to walk me through the different RX options and explain the features in plain terms without ever making me feel rushed or pressured. The entire process was transparent and straightforward, and he kept me updated at each step so there were no surprises when it came time to sign. Overall, this was the most stress‑free car‑buying experience I’ve had. I highly recommend Martin Ervin to anyone considering a Lexus and would not hesitate to work with him again for future purchases. Five stars, without reservation.
Troy Mayer was friendly and efficient! I'll be sure to refer him to all my friends!
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