Please update the areas marked in red before submitting.
How would you rate Gary Luu?
How about Lexus Stevens Creek?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Thanks to Jaimie for the help provided to me while my car is in service. Keeping me updated with the status on my vehicle.

First time Lexus owner and I was shocked at how pleasant and accommodating the Steven’s Creek Lexus service center was when I came in for an emergency service. Justin was very professional and made me feel like I was in good hands (I was!).

First time I actually enjoyed buying a car. Yesenia Lopez and Carlos Toscano were very helpful, they took time to find what actually I wanted and kept always in communication. The purchase was without pressure and no push on buying X or Y thing. They worked on what I actually wanted and needed. The transition was transparent and clear, with all the paperwork provided at the moment and no hidden numbers. Definitely my next purchase will be another Lexus from here.

Gary was very informative about the dealership’s pre-owned vehicle inventory and provided detailed information on specific models, which helped my wife and me make the best decision for our needs. He was also very patient with our five-year-old daughter, who was with us the entire time, and even gifted her a Lexus-branded stuffed bunny at the end of our visit.

This is a very busy dealership, there are lots of vehicles on the lot. There was a good deal for the loaner vehicle which I purchased. The sales person was pleasant to work with, and sales was smooth and efficient.

Was very pleased with Carlos our sales man Very personal and made the transaction very easy