Lexus of Naperville

2480 Aurora Ave

Naperville, IL 60540

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Wonderful friendly service by everyone involved in the purchase of our vehicle. Not the first vehicle we have purchased from this dealership.

Michael Comer was absolutely amazing! He was so patient in explaining the options available to me on my Lexus. He treated me so respectfully.

Michael Comer was so patient with explaining the options on my car. He was absolutely amazing!

I had the best car buying experience I have ever had! I cannot say enough good things about everyone that helped me. Everything went so smooth, from the paperwork, to the explanation of everything, to the time it took to get everything handled. Honestly, everything went perfectly. Every single person I interacted with at Lexus Naperville was so kind and helpful. They also really know their stuff. I asked a million questions about the car I wanted and the packages I was interested in and they were able to answer all my questions with ease. Everything was explained to me very well. I'm really glad I got them. I have with all my cars and trust me, they make the difference. Very worth it. I want to thank Kamil, Gabby, Ben and AP. If there is anyone I forgot I'm so sorry! I'm so grateful to each of them! Truly truly made the experience easy, completely stress free and I really did feel like I was in good hands. Oh also, the car I got was a used car. You wouldn't know it though. It is very clean, has no odor, and is GORGEOUS. I.LOVE.THIS.CAR. It's so fun to drive and I feel safe in it. Thank you so much!!

Cindy helped get me the prompt service I needed and kept me informed as work was done. She was not there for my pickup but arranged for Jeff to assist, he was also excellent . Then the “icing on the cake” !,,ll Michael your Teck Guru patiently helped me to understand my dear Lexi so much better. Now over 100,000 miles and I feel I am driving a New car.

Good service, especially Michael Comer, who explained options on my car I didn't know existed... and we have had it for 2 years!