Tell us about your experience with Lexus of Brookfield.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very knowledgeable and a pleasure to work with. Would highly recommend giving Bob a call if you are looking for your next car.
From the moment we stepped inside Lexus of Brookfield to the moment we drove away with our new car, Bob Hill was genuine and helpful. He made the entire experience as stress-free as possible. Over the course of three weeks and multiple test drives, we found a car that was the perfect fit!
This Dealership is 5 Star on several levels. You are greeted with a smile at the door, and your request is promptly directed to the appropriate person. The sales staff are knowledgeable and very helpful when searching for a new vehicle. I recommend asking for sales rep Dale Roeglin. The respect of ownership from the service department staff is what you’d expect when buying a luxury car/suv and the waiting lounge is amazing. I was so impressed with the 2019 NX 300 service record, I traded it after nearly 8 years for a new 2026 NX 350. Returning customer satisfaction at Lexus of Brookfield
Josiah Bouley was scintillating. He was very aware of my time constraints and I really appreciated that.
Bob provided outstanding service. Best salesman I’ve ever had. He actually deserves 6 stars
I had a very great experience at Lexus of Brookfield and it started with the salesman. Alan Zinda was very professional and helpful. He guided me through the process of buying the exact car I was looking for. Answering all my questions helping me to make an informed and confident decision. I was not looking forward to buying a car but Alan made the process easy. Thank you.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.