1107 West Street
Annapolis, MD 21401
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very good sales associate answered all questions about the new car Finance dept was very helpful in helping to find affordable loan information
Koons Annapolis Toyota is definitely my extended family. They do phenomenal work and is very detailed and accurate on customer service skills throughout the whole process. I will state that my experience with Coon Annapolis Ford is the best that I have ever had been dealing with any car dealership. They are the best above all the rest, it will behoove you if you're looking for a family oriented dealership Kohl's Annapolis Toyota is the place for you. Remaining Encouraged and go get yours today. Cars for everyone!!!
our 2026 Toyota tundra 4 x 4 had a flat tire while pulling our brand new 26 foot camper. This happened across the street from the coons Toyota Annapolis dealer. Their staff Joe and Joe, beautiful young lady and a nice young gentleman stopped everything and came over with a hydraulic jack helped us get the camper unhitched and fixed our tire. We were not even a direct customer. Great to see people that are willing to go the extra mile. God bless you. Excellent experience during a stressful situation. We will definitely go to them for any new Toyota in the future. Thank you, Joe and Joe. We are new to having a camper and miscalculated and hit a curb. Thankfully, we have been married over 40 years and I don’t think we’re getting divorced yet. I went into the dealership and this beautiful young lady jumped to my aid so quickly she came outside on a hot summer day and assess the situation and got the other Joe from the service department and with a hydraulic jack and a strong back he was able to change our spare.
Great experience buying my car. See Scott K! Super helpful. Nigel, and the whole gang, made for an excellent car buying experience.
Easy to get along with professional staff bought a second vehicle within five months Emma was our sales person extremely knowledgeable and Ron was the sales manager could not have been better experience
Excellent !!! I would strongly recommend to my friends and associates. Very pleasant enjoyable, relaxed experience with true Professionals!!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
