i had an appt. for an airbag update yesterday at 9 a.m. i said i also wanted the park assist system fixed. after being in waiting room for 5 hrs i asked what was going on. he said they were waiting for approval from our vehicle maintenance company. i find out later they did an inspection on total vehicle and had applied to our company to fix a bunch of other things that i had not mentioned and the total was 3800.00 for things i did not want or tell them to fix. meanwhile, my service clerk let me sit there the whole time and never once came and told me what was going on or i could have told them to just fix the park sensor issue. at 2 p.m. when this was all discovered he said they could get all the work done yet that day. there was approx. 12 hrs labor on the estimate and not sure how they would have got this done by 5. i ended up taking my vehicle without getting the park assist fixed.

I purchased a 2013 Corvette from Ryans Dealership a year ago and purchased the additional warranty. My air conditioner started blowing hot on one side and cold on the other and the zones would not separate. I took my car there on June 30th of 2023. I had a slight melt down in their service department after the fifth week of waiting and was referred to their service manager, Steve. I thought well now maybe I will get somewhere. Four weeks later (nine weeks total, 62 days) I was told last Monday it would be ready in two days. I went by there today and now they are saying next Tuesday which will be day sixty seven (67). How could this happen other than sheer irresponsibility on the dealerships part. I will never ever do business with this dealership again. This starts at the top so whoever their General Manager is needs replacing.

Awful experience in the last two weeks dealing with service. Bought a pickup less than 3 months ago, and it died, and no one was willing to help in the slightest over the phone. Finally get it there for an appointment on a Friday at 8a.m. It was past 5pm when I finally heard back and NO ONE EVEN LOOKED AT IT that day and no one was going to look at it Saturday either. I’ve gone two weeks without a vehicle now. Lost my business for good. Not a way to treat a first time buyer. Don’t know how anyone is a loyal, repeat customer here. What a joke.

Very displeased with the service department. I have brought my car in twice for a recall. First time, they kept my car for two and a half weeks, and when I asked for a rental, so I could get to and from work, they said they couldn't get me one. Second time, was for both catalytic converters and oxygen sensors. They informed me on the phone that the service would be done in two hours and my vehicle would be good to go. When I brought my vehicle in, they mentioned they would call me when the service was done, but instead I got a call that said they "didn't have the parts." After they had already informed me the service I was coming in for would be completely finished.

Jerrid Meade at Ryan Chevrolet was amazing to work with! Very patient and found the perfect vehicle for my 16 yr old son. Made the process very easy!

Great Experience! Zach Lutz, my salesman went over and above to make sure all of my questions were answered and also made sure I had an easy and quick buying process. The rest of the staff that were involved in the process were also great.